Customer Service Representative

2 weeks ago


Glasgow, Glasgow City, United Kingdom LGH Hotels Management Limited Full time
Glasgow Argyle Hotel, Signature Collection by Best Western

We are looking for a customer-focused individual to join our food and beverage team at the Glasgow Argyle Hotel, part of the Signature Collection by Best Western.

As a member of our team, you will play a vital role in delivering exceptional hospitality service and creating unforgettable guest experiences.

Your responsibilities will include setting up the restaurant and bar for service, maintaining the highest standards of presentation, and providing exceptional hospitality service as the face of the business.

We believe that our people are our greatest asset, and we encourage you to bring your unique personality to the role. Engage with our guests, take their orders, use upselling opportunities to enhance their experience, and create a welcoming atmosphere that leaves a lasting impression.

Remuneration

We offer a salary of £32,000 - £42,000 per annum, based on industry standards for a role of this nature and location.

Perks and Privileges
  • Enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
  • Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
  • Eye care
  • Free legal & money advice
  • Counseling sessions
  • Cycle to work scheme
  • Wellbeing tips and support fitness videos
  • Recipe ideas
  • Advice on keeping active and healthy living
  • Wellbeing podcasts and TV
  • Breathing exercises
  • 24/7 advice and support line
  • Team reward & recognition
  • Free meals on duty


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