Aircraft Compliance Director

5 days ago


Tipton, Sandwell, United Kingdom Trinity Personnel Full time
Main Purpose of the Role:

As the Aircraft Compliance Manager, you will lead and manage the NPD and Technical Services team, overseeing the development process from concept to launch. Your primary objective is to ensure that new products are innovative, high-quality, and market-leading while optimizing development processes and improving customer service.

Main Responsibilities:
  1. Develop and mentor the NPD and Technical Services teams, focusing on training and succession planning to drive business growth.
  2. Optimize the development process and improve departmental performance to meet high standards within agreed timelines and commercial parameters set by internal and external stakeholders.
  3. Foster an innovative and creative culture within the NPD function, promoting a safety-conscious work environment and adhering to safety procedures.
  4. Provide strong leadership and facilitate effective networks and cooperation with stakeholders, including retailers and site technical staff.
  5. Maintain customer and company quality standards, ensuring compliance with regulations and policies, and overseeing customer technical interactions, specifications, artwork generation, and addressing customer inquiries and complaints.
  6. Manage NPD projects, ensuring they remain on track and meet quality, cost, and delivery targets, and coordinate with retailers on technical account management, including product development, food safety, and packaging changes.
  7. Stay updated with relevant legislation, food innovation, and technological trends, and report departmental performance through KPIs and seek continuous improvement.
  8. Oversee customer site visits and drive improvement actions based on audit scores and product complaints, and contribute to health and safety initiatives and ensure environmentally friendly practices.
  9. Collaborate with site and central technical staff on technical initiatives, and take responsibility for personal performance and skill development, focusing on customer satisfaction and brand protection.
  10. Implement practices that support the Environmental Policy, and promote company values and comply with conduct standards.
Qualifications:
  1. Essential: 5 GCSEs at grade A - D (or equivalent) and an industry-recognised food technical qualification - HND/Degree or equivalent.
Experience:
  1. Desirable: 5 years of experience in people management and extensive experience with global market sectors and managing NPD from concept to launch.


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