Aircraft Compliance Director
1 month ago
Main Purpose of the Role:
As the Aircraft Compliance Manager at Trinity Personnel, you will lead and manage the NPD and Technical Services team, overseeing the development process from concept to launch. Your goal will be to ensure that new products are innovative, high-quality, and market-leading while optimizing development processes and improving customer service. You will be responsible for ensuring projects meet high standards within agreed timelines and commercial parameters set by internal and external stakeholders.
Main Responsibilities:
- Develop and mentor the NPD and Technical Services teams, focusing on training and succession planning to drive business growth.
- Optimize the development process and improve departmental performance to drive business growth and customer satisfaction.
- Foster an innovative and creative culture within the NPD function, promoting a culture of continuous improvement.
- Provide strong leadership and facilitate effective networks and cooperation with stakeholders to drive business growth.
- Maintain customer and company quality standards, ensuring compliance with regulations and policies to protect the company's reputation.
- Manage NPD projects, ensuring they remain on track and meet quality, cost, and delivery targets to meet customer expectations.
- Stay updated with relevant legislation, food innovation, and technological trends to ensure the company remains competitive.
- Report departmental performance through KPIs and seek continuous improvement to drive business growth.
- Oversee customer technical interactions, specifications, artwork generation, and address customer inquiries and complaints to ensure customer satisfaction.
- Coordinate with retailers on technical account management, including product development, food safety, and packaging changes to meet customer needs.
- Manage customer site visits and drive improvement actions based on audit scores and product complaints to ensure customer satisfaction.
- Collaborate with site and central technical staff on technical initiatives to drive business growth.
Health and Safety, Environment, and Housekeeping:
- Adhere to safety procedures and promote a safety-conscious work environment to ensure the well-being of employees.
- Lead the team in maintaining cleanliness and tidiness in the working area to ensure a safe and healthy work environment.
- Contribute to health and safety initiatives and ensure environmentally friendly practices to reduce the company's environmental impact.
Communication:
- Conduct all communication in a professional, clear, and positive manner to ensure effective communication with stakeholders.
- Provide staff briefings and training as required to ensure employees are equipped to perform their roles effectively.
- Ensure precise communication of instructions and effective listening skills to ensure effective communication with stakeholders.
Team Orientation:
- Support operational and human resource objectives, mindful of actions affecting costs to ensure the company's financial stability.
- Guide team members to achieve personal growth and respect individuality to ensure a positive and inclusive work environment.
Additional Responsibilities:
- Take responsibility for personal performance and skill development to ensure continuous improvement.
- Focus on customer satisfaction and brand protection to ensure the company's reputation is maintained.
- Promote company values and comply with conduct standards to ensure a positive and inclusive work environment.
- Implement practices that support the Environmental Policy to reduce the company's environmental impact.
Qualifications:
- Essential: 5 GCSEs at grade A - D (or equivalent). Industry-recognised food technical qualification - HND/Degree or equivalent.
Experience:
- Desirable: 5 years of experience in people management. Extensive experience with global market sectors and managing NPD from concept to launch.
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Aircraft Compliance Director
1 month ago
Tipton, Sandwell, United Kingdom Trinity Personnel Full timeMain Purpose of the Role:As the Aircraft Compliance Manager, you will lead and manage the NPD and Technical Services team, overseeing the development process from concept to launch. Your primary objective is to ensure that new products are innovative, high-quality, and market-leading while optimizing development processes and improving customer service.Main...
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