Automotive Operations Manager

3 days ago


Wembley, United Kingdom Pybus Recruitment Full time
Job Title: Workshop Controller

Job Summary:
We are seeking a highly skilled and experienced Workshop Controller to join our team at Pybus Recruitment. As a Workshop Controller, you will be responsible for driving the standard in customer car leading and motivating the staff and facilities of the Workshop efficiently to ensure a high level of productivity and quality.

Key Responsibilities:

* Negotiate and agree all targets and Key Performance Indicators to deliver the required results from the workshop.
* Allocate work to Technicians as appropriate, to ensure the smooth running of the workshop and the most profitable customer-focused results.
* Liaise with the Service department, and provide technical advice to colleagues and customers.
* Ensure all incoming work is planned and managed effectively.
* Communicate effectively with colleagues and customers as part of delivering an exceptional customer experience.
* Manage, coach and support the technical team.
* Ensure robust quality checks, stock maintenance and management, audit and compliance, and Health & Safety in line with company policies and protocols.

Requirements:

* IT literate, and familiar with web-based process and stock management systems.
* Evidence of previous service department experience.
* Evidence of coaching and motivating a team.
* Experience working as a fully qualified technician (preferred level 3)
* Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
* Evidence of 'Right to work in the UK'

About the Role:
This is a full-time and permanent position, working 45 hours a week – Monday to Friday and Saturday's on a rota basis. Our client is an independent dealer group which operates a network of 61 dealership sites in the UK and channel islands.

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