Sales and Customer Service Team Leader

1 month ago


Enfield Town, Greater London, United Kingdom Ryman Full time

As a Sales and Customer Service Team Leader, you will be responsible for driving sales growth and delivering exceptional customer experiences across our stores. You will be an ambassador of the Ryman brand, demonstrating a deep understanding of our products and services.

About Us

Ryman has been a leading destination for stationery, office supplies, printing, technology, and more for over 130 years. As part of the Theo Paphitis Retail Group, we operate over 200 locations and a thriving website and app, offering quality products and exceptional service.

We are passionate about retail and strive to deliver results through resilience, innovation, and adaptability. Our diverse workforce is committed to following the guidelines of the Equality Act.

Your Role and Responsibilities
  • Support the store management team in driving sales growth and improving customer satisfaction
  • Act as an ambassador for Ryman, showcasing our products and services to customers
  • Motivate colleagues to achieve sales targets and meet key performance indicators (KPIs)
  • Liaise with the Retail Support Centre to report any issues or concerns
What We Offer
  • A competitive salary range of £25,000 - £35,000 per annum, based on experience
  • A company pension scheme with the option to enhance
  • A generous holiday allowance, including an extra wellbeing day
  • Ongoing training and development opportunities to help you excel in your role
  • Exclusive discounts across all of our brands and through our benefits hub
  • A cycle-to-work scheme and long service awards
Why Join Us?

Ryman is a dynamic and fast-paced environment where you can develop your skills and progress your career. If you are passionate about sales, customer service, and teamwork, we want to hear from you.



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