Cleanliness and Guest Experience Specialist

3 days ago


Carlisle, Cumbria, United Kingdom Payman Club Full time
About the Role

This exciting opportunity at Payman Club seeks an experienced and efficient Housekeeper to maintain our properties to the highest standards. As a key member of our team, you will be responsible for ensuring seamless guest experiences by conducting thorough checks, reporting issues, and maintaining excellent cleanliness standards.

Responsibilities:
  • Ensure properties are impeccably clean, well-maintained, and ready for occupancy upon guest arrival.
  • Identify and report maintenance requirements, repair needs, and other essential issues to Property Management.
  • Develop a deep understanding of our Property Management System to efficiently manage cleaning hours and resources.
  • Work collaboratively with colleagues to maintain a clean, safe, and welcoming environment for guests.
  • Comply with all health and safety protocols, adhering to guidelines for hazardous materials handling and equipment usage.
  • Participate in ongoing training and professional development to enhance your skills and knowledge.

Essential Skills:

  • Excellent attention to detail in maintaining cleanliness standards.
  • Strong communication and interpersonal skills for effective collaboration with colleagues.
  • Able to work independently with minimal supervision.
  • Ability to lift heavy objects and perform physically demanding tasks.
  • Flexibility in working varied shifts, including weekends and evenings.
What We Offer:

We provide a competitive annual salary of £22,000, reflecting your experience and dedication. You will also enjoy access to comprehensive benefits, including regular training and opportunities for professional growth within the company.



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