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Senior Learning

2 months ago

Darlington, Darlington, United Kingdom Redde Northgate plc Full time
{"title": "Senior Learning & Development Advisor", "description": "Unlock Your Potential as a Senior Learning & Development Advisor

Are you a seasoned Learning & Development professional looking to drive performance, develop teams, and enhance skills across a dynamic business? We're seeking a Senior Learning Advisor to manage and develop training programmes across a range of areas within our organisation.

As a Senior Learning Advisor, you'll lead a team of three Learning Advisors, ensuring their alignment with company goals and supporting their professional growth. You'll collaborate closely with management teams and HR/L&D departments to design and deliver training initiatives that enhance performance, increase productivity, and reduce attrition.

Key Responsibilities:

  • Design and deliver engaging monthly induction programmes.
  • Create and deliver bespoke training programmes that meet business needs and enhance customer and colleague experience.
  • Design and implement training that enhances soft skills, reinforces company values, and promotes a "Customer First" mindset.
  • Develop instructional videos and guides for efficient customer service, making these resources accessible online.

Requirements:

  • Proven experience in managing learning and development programmes, ideally in a multi-site or multi-brand environment.
  • Demonstrated success in leading and managing a team of trainers.
  • Passionate about developing others, capable of building relationships quickly and able to communicate clearly and accurately with all internal and external stakeholders.
  • Strong background in stakeholder management and relationship-building across all levels.
  • Confident in planning your own schedule to deliver multiple pieces of work to meet tight deadlines and manage stakeholder expectations.
  • Strong interpersonal and influencing skills with a high level of digital proficiency and technical ability, including the ability to produce complex training and evaluation data.
  • Relevant professional qualification and experience in fast-paced, Automotive environments will be beneficial.

About Us:

ZIGUP is a leading integrated mobility solutions provider, trusted by many of the UK's leading insurance and leasing companies, fleet operators, OEMs, and blue-chip corporates. Our Purpose? Keeping customers moving, smarter.

We are agile. We are experts. We are imaginative. We are reliable.

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