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Director of Global Demand Planning and Optimization

2 months ago

London, Greater London, United Kingdom KRISPY KREME Full time
About the Role

We are seeking a highly skilled and experienced Director of Global Demand Planning and Optimization to join our team at Krispy Kreme. As a key member of our leadership team, you will be responsible for developing and implementing strategic plans to optimize demand planning and forecasting across all markets.

Key Responsibilities
  • Strategy Development
    • Develop market-specific strategies to optimize sales and profit conversion through demand planning.
    • Test and learn approach to initiatives formulating hypotheses then proving them out using data analytics before scaling.
    • Implement strategies with local markets through consultation, training, and review processes.
  • Analytics and Reporting
    • Maintain a central demand planning database for all markets ensuring data is accurate and can be used to test hypotheses.
    • Robust analytical approach to the test and learn initiatives.
    • Lead the development of PowerBI reporting & analytics tools for the segmentation and profiling of doors.
    • Identify opportunities through data analysis to drive sales, profit and optimize returns.
    • Present actionable insights to key stakeholders and recommend next steps.
  • Forecasting and Planning
    • Collaborate with the Local Market Demand Planning Teams to ensure accurate demand forecasts.
    • Coordinate with stakeholders to incorporate local insights into market influences and gain wider business agreement on forecasts.
  • New Market Development
    • Establish proper processes and approach with stakeholders to ensure opening forecasts align with sales and budget expectations.
    • Using best practices, create a demand planning playbook that new markets can use as a guide to optimize availability and returns.
    • Make recommendations on how to hire and train demand planners setting an organizational framework for proper demand planning resource allocation.
  • Reporting and Communication
    • Generate and share a detailed monthly report on Demand Planning KPIs for each market.
    • Publish a monthly global demand planning high level dashboard showing progress against targets for each market.
    • Fulfil data requests from key stakeholders.
  • Training and Development
    • Develop training materials for stakeholders at all levels of the business.
    • Provide coaching and support for executing demand planning strategies.
    • Serve as a point of contact for software platform training
  • Software Platform Development and Implementation
    • Identify opportunities for software platform improvements and develop appropriate solutions.
    • Collaborate with third-party providers to integrate demand planning data and solutions.
    • Implement software platforms in allowable markets, ensuring integration with current systems.
  • Stakeholder Relations
    • Attend meetings with key stakeholders to provide updates and receive feedback on demand planning's impact on business plans.
    • Work cross functionally across the business and gain buy in to initiatives and new ways of thinking.