Dental Office Coordinator

1 month ago


Huddersfield, Kirklees, United Kingdom Bupa Dental Care Full time
About the Role

We are seeking a highly organized and customer-focused Dental Receptionist to join our team at Bupa Dental Care Milnsbridge. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our dental practice.

Key Responsibilities
  • Meet and greet patients, providing a warm and welcoming first impression
  • Manage patient appointments, answer phone calls, and update patient records
  • Coordinate care packages for patients, working closely with our clinicians
  • Confidently promote and upsell Bupa Dental Care products and services
  • Provide excellent customer service, both face-to-face and over the phone
  • Support the Practice Manager and clinical team with the smooth running of the practice
  • Handle payments and maintain patient confidentiality
Requirements
  • Positive and professional attitude in a fast-paced environment
  • Previous administration or receptionist experience, preferably in a healthcare setting
  • Strong communication skills, both written and verbal
  • Proficient in Microsoft Word and Outlook, with excellent organizational skills
  • Previous experience promoting company products and services
What We Offer

We offer a competitive salary and a range of benefits, including access to MyHealthcare, My Bupa Extras, and discounted dental insurance. You will also have access to career pathways and support throughout your working life with Bupa Dental Care.

We are committed to creating a positive and supportive work environment, where our employees feel valued and empowered to succeed.



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