Retail Operations Manager

2 weeks ago


Limavady, United Kingdom REED Specialist Recruitment Full time
Job Title: Retail Operations Manager

This position is available at a leading pharmacy group in Limavady. The company seeks an experienced Retail Operations Manager to join their team. This is a Full-Time, permanent position.

The estimated salary for this role is £25,000 - £35,000 per annum, depending on experience.

About the Role:
- Manage the day-to-day operation of the retail area to maximize sales turnover.
- Ensure excellent customer service at all times.
- Organise staff rotas and ensure staffing levels are appropriate for efficient shop operations.

Key Responsibilities:
1. Deliver excellent customer service by providing a positive shopping experience.
2. Supervise staff as directed and assist with the induction and training of new employees.
3. Maintain accurate records, including cash handling and stock management.
4. Monitor and report competitor pricing and activity.
5. Address customer complaints promptly and fairly.

Requirements:
- A minimum of 2 years' experience in a busy retail environment, preferably in beauty and fragrance products.
- GCSE Maths and English grades A-C.
- IT proficiency in Microsoft Office packages.
- Demonstrable leadership skills.

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