Outdoor Support Specialist

4 days ago


Glasgow, Glasgow City, United Kingdom Trespass Full time

About Us:

Trespass is a renowned outdoor brand dedicated to delivering top-notch customer service. We are seeking a skilled Outdoor Support Specialist to join our team and contribute to our success.

In this role, you will be responsible for delivering exceptional customer service, handling customer complaints, and ensuring timely resolution of issues. You will also be involved in processing returns and exchanges and performing order administration tasks.

Key Responsibilities:

  • Provide outstanding customer service through various channels
  • Handle customer escalations and complaints professionally
  • Process customer returns and exchanges accurately and promptly
  • Administer orders efficiently and effectively

Requirements:

  • Proven experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Strong analytical and problem-solving skills
  • Self-motivated with a keen eye for detail

Benefits:

  • Competitive salary: £29,000 - £34,000 per annum
  • 30 days holiday (increasing to 32 by 2 years' service)
  • Corporate discounts for employees and their families
  • Relaxed dress code and free parking
  • Access to Employee Assistance Programme

Salary Range: £29,000 - £34,000 per annum based on location in Glasgow.



  • Glasgow, Glasgow City, United Kingdom Institute for Outdoor Learning Full time

    We are seeking a highly skilled Body Repair and Outdoor Learning Specialist to join our team at the Institute for Outdoor Learning. Based in the Loch Lomond & Trossachs National Park, the successful candidate will have the opportunity to deliver high-quality body repair and outdoor education programs to individuals of all ages.The ideal candidate will have a...


  • Glasgow, Glasgow City, United Kingdom Institute for Outdoor Learning Full time

    Job Title: Outdoor Education Senior InstructorPosition Overview:The Institute for Outdoor Learning is seeking a highly skilled and experienced Outdoor Education Senior Instructor to join our team. As a key member of our outdoor education program, you will be responsible for delivering high-quality instruction and learning experiences within the Orkney...


  • Glasgow, Glasgow City, United Kingdom Nationwide Specialist Services Full time

    **Job Overview:** At Nationwide Specialist Services, we offer exciting career opportunities for individuals passionate about providing top-notch cleaning services to commercial clients.We are currently looking for a Specialist Outdoor Cleaning Professional to join our team. As an integral part of our cleaning team, you will be responsible for ensuring that...


  • Glasgow, Glasgow City, United Kingdom Institute for Outdoor Learning Full time

    Learning Outside the Classroom SpecialistJob Description:The Institute for Outdoor Learning is seeking a qualified and experienced Learning Outside the Classroom Specialist to join our team. As a key member of our outdoor education program, you will be responsible for delivering high-quality learning experiences and instruction within the Orkney Islands...


  • Glasgow, Glasgow City, United Kingdom Institute for Outdoor Learning Full time

    Job Title: Senior Outdoor Education InstructorAbout the Role:We are seeking an experienced and dynamic individual to join our team as a Senior Outdoor Education Instructor. The successful candidate will be responsible for delivering high-quality outdoor education instruction and learning experiences within the Orkney Islands community.This role requires...


  • Glasgow, Glasgow City, United Kingdom Institute for Outdoor Learning Full time

    Job Title: Environmental Education InstructorJob Summary:We are seeking an experienced Environmental Education Instructor to join our team at the Institute for Outdoor Learning. This role offers a unique opportunity to work in the beautiful Orkney Islands, delivering high-quality outdoor education instruction and learning experiences.As an Environmental...


  • Glasgow, Glasgow City, United Kingdom Austin Fraser Full time

    About the Position:We are looking for an experienced Parking Marshall to join our team in Glasgow. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to a positive shopping experience.Responsibilities:Provide parking directions and support to customers.Guide traffic and assist customers entering...


  • Glasgow, Glasgow City, United Kingdom CV-Library Full time

    About the Role:We are looking for a motivated and customer-centric individual to fill the role of Customer Service Ambassador. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, working outdoors, and representing our brand in a positive and professional manner.In this exciting opportunity, you will...


  • Glasgow, Glasgow City, United Kingdom Law Support Full time

    Law Support is recruiting for a skilled Patent Support Specialist to join our formalities team. As a key member of the team, you will provide administrative support to fee earners, ensuring compliance with UKIPO, EPO, and foreign office procedures.We require a candidate with at least 1 year of patent administration experience and strong CIPA qualifications....


  • Glasgow, Glasgow City, United Kingdom Star Assessments Support Full time

    About Star Assessments">Star Assessments Support is a registered provider of Non-Medical Help to students with disabilities in Higher Education. We are committed to providing high-quality support to our students.We currently have vacancies for freelance roles that involve working one-to-one with students who require specialist support.Study Skills and...

  • Support Specialist

    4 weeks ago


    Glasgow, Glasgow City, United Kingdom Keane Premier Support Services South Lanarkshire Full time

    We are seeking a compassionate and hard-working Support Specialist to join our team at Keane Premier Support Services South Lanarkshire. As a Support Specialist, you will play a vital role in supporting service users in the community to promote their independence.Main Responsibilities:Support service users in all aspects of personal care, including bathing,...


  • Glasgow, Glasgow City, United Kingdom Keane Premier Support Services South Lanarkshire Full time

    Job DescriptionWe are seeking a highly skilled Support Worker Specialist to join our team at Keane Premier Support Services South Lanarkshire. As a Support Worker Specialist, you will be responsible for providing personal care and support services to individuals in their homes and community settings.Key Responsibilities:Personal Care and Support: Provide...


  • Glasgow, Glasgow City, United Kingdom Keane Premier Support Services South Lanarkshire Full time

    Job Title: Care Support SpecialistIn our pursuit of excellence, Keane Premier Support Services South Lanarkshire is seeking a compassionate and dedicated individual to join our team as a Care Support Specialist. As part of our community-based support services, you will play a vital role in empowering service users to live independently.Key...


  • Glasgow, Glasgow City, United Kingdom Obelisk Support Full time

    Job Title: Scotland Employment Law SpecialistAbout the Company:We are Obelisk Support, a company that celebrates and encourages diversity and inclusion in our business.About the Role:This is a unique opportunity for an experienced Scottish qualified Employment lawyer to join our team and assist with a six-month project.Key Responsibilities:Work on a...


  • Glasgow, Glasgow City, United Kingdom Keane Premier Support Services South Lanarkshire Full time

    Keane Premier Support Services South Lanarkshire is committed to providing exceptional support services to individuals in the community. As a Caregiver Support Specialist, you will play a vital role in helping service users achieve their independence.Main responsibilities:Support service users with personal care and daily living tasks.Assist with medication...


  • Glasgow, Glasgow City, United Kingdom CV-Library Full time

    We are currently recruiting for a Van Driver/Cleanliness Specialist to join our team in Edinburgh. The role involves supporting our busy waste and cleansing department on a temporary ongoing basis, with an immediate start.About the RoleThe ideal candidate will have a full UK driving licence and be physically fit to work outdoors in varying weather...


  • Glasgow, Glasgow City, United Kingdom Star Assessments Support Full time

    Star Assessments Support is a leading provider of non-medical help to students with disabilities in higher education. Our team is committed to delivering high-quality support to students.We are currently seeking experienced freelancers for the following roles:Specialist Study Skills and Strategy Support – Autism Spectrum ConditionsSpecialist Study Skills...


  • Glasgow, Glasgow City, United Kingdom NFP PEOPLE Full time

    About the RoleNFP PEOPLE is committed to developing an inclusive and diverse organisation where everyone feels valued and supported. We are seeking a passionate Environmental Conservation Specialist to join our team in Central Glasgow.Job DescriptionYou will be responsible for spreading awareness about our conservation efforts and inspiring individuals to...


  • Glasgow, Glasgow City, United Kingdom Star Assessments Support Full time

    Star Assessments is a DSA registered provider of Non-Medical Help to students with disabilities in Higher Education. We are committed to delivering high-quality support that meets the unique needs of each student. As a Specialist Study Skills and Strategy Support professional, you will be part of a dedicated team that is passionate about empowering students...


  • Glasgow, Glasgow City, United Kingdom Clarkson Owens Recruitment Full time

    Clarkson Owens Recruitment is seeking a skilled Cable Installation Specialist to join our team. As a Cable Installation Specialist, you will be responsible for installing, jointing, and terminating high and low voltage power cables, up to 33KV, according to project specifications and safety standards.The ideal candidate will have a strong understanding of...