Health Club Receptionist
3 weeks ago
We are seeking a warm and welcoming Front of House Assistant to join our team at Bannatyne. As the first point of contact for our guests, you will set the tone for their entire experience.
About the Role:- Provide exceptional customer service and create a lasting impression for our guests.
- Manage spa bookings and appointments, ensuring a smooth scheduling process.
- Process payments and maintain the reception area in a clean and tidy state.
- Assist with the promotion of spa services, special offers, and retail products.
- Coordinate with Spa Therapists and other staff to ensure seamless service delivery.
- Strong interpersonal and communication skills, with a customer-focused attitude.
- A genuine passion for health, wellness, and customer service.
- Excellent organisational skills and multitasking abilities.
- The ability to establish rapport, build trust, and demonstrate credibility.
- Ability to work flexible hours, including weekends and holidays.
- B-Fuelled - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30%.
- Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
We are looking for someone who is passionate about creating memorable experiences for our guests. If you have a warm personality and natural skill for organisation, we want to hear from you.
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