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Rental Administrator

2 months ago

Takeley Street, United Kingdom HL Services (London) Ltd Full time

Administrative Support Specialist

**Job Summary**

HL Services (London) Ltd is seeking an experienced Administrative Support Specialist to join our team. As a key point of contact between clients and the organisation, you will be responsible for establishing new and developing existing business through relationships with customers via professional email and telephone correspondence.

**Key Responsibilities**

* Establish new and develop existing business through relationships with customers via professional email and telephone correspondence
* Answer calls from customers to assist with queries, offering advice, support, and information and recommending company products
* Completion of cross hires as and when required
* Completion of yard check and associated paperwork
* Completion of all associated paperwork relating to vehicle transfers
* Resolving all calls received, transferring to the appropriate department where required
* Providing assistance on reception desk as required, including assisting with the distribution of mail
* Appropriate face to face interaction, hospitality and professionalism towards clients on site
* Accurately calculating rental estimates, quotes chasing and follow up. Process bookings and closing rental agreements / contracts
* Handover of vehicles and checking back in
* Maintain quality service by establishing and enforcing organization standards
* Know the spectrum of product range and basic technical knowledge of the company's fleet
* General administration as required
* Delivery and collection of vehicles when needed

**Requirements**

* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong administrative skills
* Basic technical knowledge of the company's fleet

**What We Offer**

* Competitive pay rate
* Opportunities for career development
* Collaborative and dynamic work environment

**How to Apply**

If you are a motivated and organized individual with excellent communication skills, please submit your application.