Account Handler Team Leader

6 hours ago


Leeds, Leeds, United Kingdom Bell & Co Professional Recruitment Ltd Full time
About the Role
The Account Handler Team Leader role at Bell & Co Professional Recruitment Ltd is an exciting opportunity to lead a team of Account Handlers on a wide range of insurance programmes focusing on large corporate clients. As a key member of our leadership team, you will be responsible for developing and implementing strategies for customer service, growth, and recruitment. Key responsibilities include day-to-day management and personal development of Account Handlers, working closely with other Team Leaders and the senior leadership team to develop strategies, and preparing market presentations, negotiating terms with insurers, and analysing quotes to secure the best coverage and premiums for clients.

Key Responsibilities
- Day-to-day management and personal development of Account Handlers
- Work closely with other Team Leaders and the senior leadership team to develop strategies for customer service, growth, and recruitment
- Liaise with Account Executives and Brokers to strategise insurance placements and renewals
- Prepare market presentations, negotiate terms with insurers, and analyse quotes to secure the best coverage and premiums for clients
- Assist in preparing client reports and strive for excellence in client service
- Champion compliance and adhere to internal and external regulations
- Strive to improve business knowledge, capability and enhance your personal development along the way
- Act as the main escalation point for the team and support on how to resolve any issues to a satisfactory conclusion
- Manage and stay on top of the team's workloads and allocate accordingly to make sure standards are maintained

What We Offer
- Estimated salary: £60,000 per annum
- Excellent package including 27 days holiday, a leading pension contribution, life assurance, private medical, comprehensive maternity/paternity leave, annual bonus, genuine career development and prospects, along with hybrid working of 3 days in and 2 from home

Requirements
- Proven track record of leading teams and developing strategies for customer service, growth, and recruitment
- Experience in account handling for medium to large UK and global accounts
- Strong organisational skills, ability to manage multiple challenges, and proficiency in Microsoft Office
- Outstanding communication and interpersonal skills, confident when building and maintaining rapport, strong planning and analytical skills with high accuracy and attention to detail
- Experience with Acturis is preferred
- Cert CII as a minimum is essential



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