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Customer Delivery Specialist
2 months ago
At Hamilton Mayday, we're seeking a skilled and customer-focused Drivers Mate to join our team. As a key member of our delivery and installation team, you will play a vital role in ensuring our customers receive exceptional service and experience.
Main Responsibilities:- Safe Delivery and Installation: Safely deliver, install, and demonstrate electrical products to our customers, adhering to best practice guidelines and ensuring a seamless experience.
- Customer Engagement: Engage with customers, keeping them informed and ensuring their delivery and installation is carried out to the highest standard.
- Load Management: Manage changing volumes of load held in the vehicle during the day, regularly reviewing, adjusting, and securing the load to ensure safety.
- Health and Safety: Work compliantly, following site-specific requirements, company, and health and safety policies to keep our customers and colleagues safe.
- Brand Ambassador: Represent the external face of Currys, acting as a brand ambassador by role modeling our values and demonstrating customer-first behaviors.
- Customer Service: A passion for delivering excellent customer service and strong verbal communication skills, both on the phone and face-to-face.
- Flexibility: Ability to work flexibly, alone or collaboratively with colleagues, to ensure we win together.
- Problem-Solving: Utilize initiative to problem-solve in a timely and calm manner to ensure both business and customer needs are satisfied.
We're looking for a motivated and customer-centric individual who is passionate about delivering exceptional service. If you're a team player with a strong work ethic and a commitment to excellence, we'd love to hear from you.
