Program Director with Amazon Connect

2 days ago


Boston, Lincolnshire, United Kingdom Tekshapers Inc Full time

{"h1": "Program Leader with Amazon Connect", "p": "At Tekshapers Inc, we are seeking a seasoned Program Leader to spearhead the strategic planning, execution, and oversight of a portfolio of projects aimed at achieving organizational objectives. This role demands a professional who can navigate complex initiatives, foster collaboration among diverse teams, and drive innovation while ensuring alignment with business goals.", "ul": [{"li": "Develop a comprehensive program strategy aligned with the organization\u2019s vision and goals. Identify key initiatives, prioritize projects, and establish clear objectives and performance metrics."}, {"li": "Provide leadership and direction to project managers and teams throughout the project lifecycle. Monitor progress, resolve issues, and ensure adherence to timelines, budgets, and quality standards."}, {"li": "Cultivate strong relationships with stakeholders, including executives, sponsors, and team members. Facilitate communication, manage expectations, and solicit feedback to ensure alignment and support for program initiatives."}, {"li": "Optimize the allocation of resources, including personnel, budget, and technology, to support program goals. Identify resource gaps, implement contingency plans, and drive efficiency to maximize productivity and minimize risks."}, {"li": "Anticipate and mitigate program risks by implementing robust risk management processes and mitigation strategies. Proactively identify potential obstacles, develop contingency plans, and escalate issues as needed to ensure timely resolution."}, {"li": "Establish and enforce quality standards, best practices, and governance frameworks across all program activities. Conduct regular reviews, audits, and assessments to monitor performance and drive continuous improvement."}, {"li": "Champion a culture of innovation, adaptability, and continuous improvement within the program and across the organization. Drive change initiatives, promote adoption of new processes and technologies, and foster a growth mindset among team members."}, {"li": "Prepare regular status reports, dashboards, and presentations for executive leadership and stakeholders. Analyze program performance, identify trends, and provide insights to inform decision-making and course corrections as needed."}], "h2": "Qualifications", "ul": [{"li": "Bachelor\u2019s degree in Business Administration, Project Management, or related field. Master\u2019s degree or PMP certification is a plus."}, {"li": "Proven track record of success in program management with extensive experience leading complex initiatives in a corporate or enterprise setting."}, {"li": "Exceptional leadership and communication skills with the ability to inspire, influence, and motivate cross-functional teams."}, {"li": "Strong strategic thinking and analytical abilities with a focus on driving results and delivering value to the organization."}, {"li": "Proficiency in project management methodologies, tools, and software platforms."}, {"li": "Demonstrated expertise in stakeholder management, change management, and risk mitigation."}, {"li": "Experience in budget management, financial analysis, and resource planning."}, {"li": "Ability to thrive in a fast-paced, dynamic environment with shifting priorities and tight deadlines."}], "p": "Tekshapers Inc is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law."}



  • Boston, Lincolnshire, United Kingdom Tekshapers Inc Full time

    {"title": "Program Manager with Amazon Connect", "description": "Program Manager with Amazon ConnectLocation:Boston MA; Charlottesville VA; Columbus OH; Durham NC; NewYork NYAs a Program Leader, you will spearhead the strategic planning, execution, and oversight of a portfolio of projects aimed at achieving organizational objectives. This role demands a...


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    {"title": "Program Manager with Amazon Connect", "description": "Program Manager with Amazon ConnectLocation:Boston MA; Charlottesville VA; Columbus OH; Durham NC; NewYork NYAs a Program Leader, you will spearhead the strategic planning, execution, and oversight of a portfolio of projects aimed at achieving organizational objectives. This role demands a...

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