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Restaurant Host/Hostess

1 month ago

Hook, Greater London, United Kingdom Four Seasons - Fleet, Hampshire Full time
Job Title: Restaurant Host/Hostess

We are seeking a highly skilled and experienced Restaurant Host/Hostess to join our team at Four Seasons Hotel Hampshire. As a Restaurant Host/Hostess, you will be the first point of contact for our guests and will be responsible for ensuring that they have a memorable and enjoyable dining experience.

Key Responsibilities:
  • Greets guests promptly and courteously, making eye contact and smiling
  • Takes reservations and reviews the daily reservation book
  • Has a complete working knowledge of the menus, menu ingredients, and what is available/unavailable for that day
  • Is familiar with server stations, their daily assignments, their personal timing patterns, and their maximum workload capacity
  • Is familiar with frequent guests and knows their names and preferences
Requirements:
  • Previous experience as a Host/Hostess with a Five Star Hotel and Resort
  • Proficient in verbal/written English and good knowledge of English
Benefits:
  • Highly competitive remuneration package
  • Guest Experience Program, including an overnight stay with breakfast
  • Employee Travel Program with complimentary nights and reduced rates on rooms and 50% F&B discount in Four Seasons properties worldwide after 6 months of employment
  • Excellent Training and Career Development opportunities
  • 28 days holiday per annum including bank holidays (increasing based on length of service)
  • Group Personal Pension Plan upon completion of three months' service
  • Bupa Dental Insurance after 1 year's service
  • Opportunities to build a successful career with global potential
  • Access to Wagestream – a salary advance benefit
  • Discounted Gym Membership
  • WeCare Employee Well Being Platform
  • Uniform and free meals on duty
  • Employee Recognition Programmes and more