Restaurant Host/ess

5 months ago

Hook, United Kingdom Four Seasons - Fleet, Hampshire Full time

Restaurant Host/ess - Fleet, Hampshire

Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.

Job Description:-

The Host/Hostess is the guest’s first impression of the restaurant. The Host/Hostess greets guests promptly, courteously, graciously with eye contact, and a smile. Utilizing Open Table, the Host/Hostess takes reservations, reviews the daily reservation book and has the ability to seat guests without reservations. The Host/Hostess has a complete working knowledge of the menus, menu ingredients and what is available/unavailable for that day. A principle role within the restaurant, the Host/Hostess is familiar with server stations, their daily assignments, their personal timing patterns and their maximum workload capacity. The Hostess is also familiar with frequent guests and knows their names and preferences.

Flexible schedule is required and includes weekends and bank holidays.

Salary: £30,000 pa (on target earnings) - base salary £23,795 pa plus service charge, typically circa  £800 per month

You must be eligible to work in the UK according to the new Brexit Regulations

Experience and Skills:-

  • Previous Experience as Host/Hostess with a Five Star Hotels and Resort.
  • Proficient in verbal/written English and Good knowledge of English.

Just some of the benefits Four Seasons Hotel Hampshire employees enjoy: 

  • Highly competitive remuneration package 
  • Guest Experience Program, including an overnight stay with breakfast 
  • Employee Travel Program with complimentary nights and reduced rates on rooms and 50% F&B discount in Four Seasons properties worldwide after 6 months of employment 
  • Excellent Training and Career Development opportunities 
  • 28 days holiday per annum including bank holidays (increasing based on length of service) 
  • Group Personal Pension Plan upon completion of three months’ service 
  • Bupa Dental Insurance after 1 years service  
  • Opportunities to build a successful career with global potential  
  • Access to Wagestream – a salary advance benefit  
  • Discounted Gym Membership 
  • WeCare Employee Well Being Platform 
  • Uniform and free meals on duty 
  • Employee Recognition Programmes and more 

 

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