Freight Movement Specialist
2 months ago
About UPS UK
UPS is a leading global provider of specialized transportation and logistics services, employing nearly 400,000 staff worldwide and serving over 220 countries and territories.
Job Summary
We are seeking an experienced professional to join our Ocean Department in Scotland, handling both imports and exports of FCL and LCL freight movements. The ideal candidate will have a background in global freight and logistics, with excellent communication skills and the ability to work independently and as part of a team.
Key Responsibilities
- Dealing with internal and external customer queries in a professional and timely manner.
- Liaising effectively between various departments.
- Preparing export documentation for packages.
- Liaising with Customs regarding documentation and resolution of outstanding issues.
- Investigating and reporting to the Centre or customer to assist with query resolution.
- Meeting set targets and any additional tasks on a daily basis.
Key Skills and Experience
- Ocean Import & Export experience (LCL, FCL and Cross Trade beneficial).
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Microsoft Word & Excel skills are essential.
- Import/Export documentation and customs clearance experience.
- Liaising directly with customers, trucking partners, and overseas offices.
- Arranging bookings for FCL and LCL shipments.
- Handling and processing customs clearance.
- Organizing deliveries and scanning relevant paperwork.
- Rating files from Quotations.
- Following procedures and meeting department KPIs.
- Essential - Customer Service experience to build relationships with key customers.
- Knowledge of Importer Security Filing (ISF), Power of Attorney (POA), and Letter of Credit (LC).
What We Offer
UPS operates a 'promotion from within policy' with all employees having the opportunity to progress within the Company. We offer a wide range of benefits, including a Company pension scheme and a corporate discount programme.
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