Senior Mortgage Operations Lead

2 days ago


Bradford, Bradford, United Kingdom Yorkshire Building Society (YBS) Full time
About the Role:

We are seeking a highly skilled and experienced Mortgage Team Manager to join our Accord team in Bradford, UK. As a key member of our leadership team, you will be responsible for mentoring and developing your team to ensure they meet lending quality and service goals.

In this role, you will support your direct reports in establishing and maintaining strong relationships with intermediaries and internal colleagues. You will also collaborate with Underwriting and processing teams to ensure business development activities meet lending plans and standards.

The ideal candidate will have a deep understanding of the mortgage intermediary industry and product, as well as experience in inclusive leadership and effective communication at all levels. They will also be able to demonstrate high proficiency in digital literacy and working practices in a regulated environment.

Key Responsibilities:
  • Mentor and develop your team to achieve lending quality and service goals.
  • Support direct reports in building strong relationships with intermediaries and internal colleagues.
  • Collaborate with Underwriting and processing teams to ensure business development activities meet lending plans and standards.

What We Offer:

We offer a competitive salary of up to £55,000 (dependent on experience) plus bonus and benefits package. You will also have access to a range of flexible working options, including the opportunity to work from home or adjust your hours to suit your needs. Additionally, we offer a comprehensive training program to help you develop your skills and progress in your career.

About Us:

We are Yorkshire Building Society (YBS), a member-owned organization that puts people first. We believe in creating an inclusive environment where everyone feels welcome and valued. If you share our values and are passionate about delivering exceptional customer service, we would love to hear from you.

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