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Business Transformation Analyst

2 months ago

Northampton, Northamptonshire, United Kingdom Billing Finance Ltd Full time
About Billing Finance Ltd

Billing Finance Ltd is a family-owned vehicle financing company that focuses on customers with non-standard credit profiles. Our mission is to help our customers and staff achieve their goals by putting them at the heart of everything we do.

Our Values
  • We are conscious of our impact on people and the planet.
  • We are kind and compassionate with our customers and with each other.
  • We support financial well-being for our customers and the wider community.
About the Role

We are seeking a Business Transformation Analyst to join our Technology & Transformation team. As a key member of our team, you will support the delivery of a multi-stream transformation programme covering processes, people, technology, and data.

Key Responsibilities
  • Support SCRUM teams in gathering requirements, user stories, and tasks for future increments.
  • Support RFI/RFP processes in scoping detailed system requirements.
  • Build relationships with internal & external stakeholders, including feature/product owners, through on-going communication & engagement.
  • Drive continuous improvement initiatives across the organisation.
  • Document and map current processes and proposed processes to identify improvements.
  • Document business cases, including the identification and mapping of hard and soft benefits.
  • Challenge and identify opportunities to maintain positive change that support the business strategy.
  • Create scoping documents and manage the project scope using a formal change process.
  • Lead post-implementation reviews and disseminate lessons learned across the company.
  • Identify the resources required to deliver the change requirements.
  • Manage change risks and issues, anticipating, identifying, and escalating emerging problems to the Programme Manager.
  • Provide administrative support for meetings and plans, including capture of decisions and actions.
  • Maintain knowledge of new technologies, industry trends, standards, and analysis techniques.
Why Choose Us?

Billing Finance Ltd offers a range of benefits, including:

  • Up to £65,000 per annum DOE
  • Discretionary bonus scheme
  • Electric Vehicle salary sacrifice scheme
  • Pension salary sacrifice scheme
  • Private Medical
  • Income Protection
  • Hybrid working
  • Employee Assistance Programme
  • Annual £200 personal growth fund
  • Paid volunteering days
Eligibility Criteria

Successful candidates will need to demonstrate the following experience, behavioural competencies, and our Company values:

  • Industry recognised BA qualification(s)
  • Working in a change management team with a strong understanding of agile/waterfall methodologies, in particular SAFe
  • Experience in supporting a transformation programme focused on technological improvements, in particular with regard to APIs
  • An understanding of the adapting technological landscape and options available in the market
  • The ability to adapt communication style and draw out relevant information from a variety of sources
  • The ability to explain complex technical requirements in a clear and concise manner
  • Excellent written communication skills in particular relating to process documentation and business case reporting
  • Proven ability to work independently and to self-initiate/problem solve
  • Working in a regulated financial environment (desirable but not essential)
  • Using Monday.com as a change management tool (desirable but not essential)
  • Experience with managing third party suppliers (desirable but not essential)
Recruitment Process

The recruitment process will involve obtaining information and/or exchanging it with the following organisations to assist with our pre-employment checks prior to interview:

  • Credit Reference Agencies – to complete a soft credit check to understand your financial history
  • CIFAS – to check both National and Internal databases for fraudulent activity

We are an equal opportunities employer and will make any reasonable adjustments to accommodate any candidates with a disability.