Front Office IT Solutions Expert

14 hours ago


London, Greater London, United Kingdom mthree Full time

About the Role

We are looking for an experienced Desktop Support Engineer - Trade Floor to join our team at mthree. As a key member of our Front Office IT support team, you will provide critical support to our VIP Trade Floor users, ensuring the smooth operation of our systems and infrastructure.

Key Responsibilities

  • Manage day-to-day support activities to guarantee the stability, reliability, and availability of applications and services for the business within the Front Office/Trade Floor
  • Develop and maintain comprehensive documentation, processes, and procedures to ensure seamless operations
  • Collaborate with cross-functional teams to resolve complex technical issues

What You'll Need

  • At least 5 years' experience in desktop support, with a focus on supporting Market Data systems
  • Expert-level knowledge of Microsoft Windows, MAC OS, and Active Directory
  • Proven track record of providing excellent customer service and support
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously

Salary and Benefits

This position comes with a salary of approximately £60,000, commensurate with industry standards. Additionally, you will have access to a range of benefits, including flexible working hours, paid time off, and opportunities for career growth and development.



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