Service Experience Engineer
2 months ago
About Kingfisher
Kingfisher is a leading global home improvement company, operating renowned brands like B&Q, Screwfix, Brico Depot, Castorama, and Koctas. Our mission is to empower individuals to create their dream homes through exceptional products and services.
We foster a diverse and inclusive workplace where everyone feels valued and respected. Our Southampton office offers a flexible work environment that blends remote and on-site collaboration.
The Role: Service Experience Developer
As a Service Experience Developer, you'll play a pivotal role in enhancing the support experience for our colleagues within Group Tech. Your focus will be on streamlining processes, minimizing costs, and delivering efficient service through various channels.
Key Responsibilities:
- Leverage your expertise in AI and chatbot technology to optimize colleague IT support.
- Analyze data and identify continuous improvement opportunities within the support ecosystem.
- Provide technical assistance across diverse workloads, ensuring alignment with operational goals.
- Collaborate with support teams to seamlessly integrate virtual agent tools into existing platforms.
- Drive automation initiatives to enhance real-time support and elevate colleague satisfaction.
- Monitor usage patterns and gather valuable insights to refine the colleague experience.
- Promote self-healing capabilities and AI-powered solutions to reduce reliance on traditional support channels.
- Partner with vendors and developers to shape the future of service delivery within Group Tech.
What We Offer:
- Competitive salary and benefits package, including private healthcare, pension scheme, and generous holiday allowance.
- Opportunity to work in a dynamic and collaborative environment.
- Access to cutting-edge technologies and tools.
- Continuous learning and development opportunities.
-
Field Service Technician
4 weeks ago
Southampton, Southampton, United Kingdom The Engineer Full timeJob Title: Field Service Engineer - Recycling EquipmentLocation: Field Based around Hampshire, Dorset, Wiltshire and West SussexSalary: c £30-34k basic (depending on experience) + 28 days holiday inc bank holidays, plus Workplace PensionJob Type: Permanent, Full TimeThe Engineer is a leading supplier of recycling equipment in the UK, selling nationally to a...
-
Field Service Technician
4 weeks ago
Southampton, Southampton, United Kingdom The Engineer Full timeJob Title: Field Service Engineer - Recycling EquipmentLocation: Field Based around Hampshire, Dorset, Wiltshire and West SussexSalary: c £30-34k basic (depending on experience) + 28 days holiday inc bank holidays, plus Workplace PensionJob Type: Permanent, Full TimeThe Engineer is a leading supplier of recycling equipment in the UK, selling nationally to a...
-
Air Conditioning Specialist
3 weeks ago
Southampton, Southampton, United Kingdom The Engineer Full timeAbout The CompanyThe Engineer is a leading provider of refrigeration and air conditioning solutions, with over 50 years of experience in the industry.They specialize in the installation, service, and maintenance of commercial refrigeration, heating, and air conditioning systems throughout the UK.From chilled counters and office air-conditioning to...
-
Air Conditioning Specialist
3 weeks ago
Southampton, Southampton, United Kingdom The Engineer Full timeAbout The CompanyThe Engineer is a leading provider of refrigeration and air conditioning solutions, with over 50 years of experience in the industry.They specialize in the installation, service, and maintenance of commercial refrigeration, heating, and air conditioning systems throughout the UK.From chilled counters and office air-conditioning to...
-
Apprentice Field Service Engineer
2 months ago
Southampton, Southampton, United Kingdom Saw Machinery & Service Ltd Full timeAbout Saw Machinery & Service LtdWe are a small, family-run business experiencing rapid growth, and we're looking for a skilled engineer to join our busy team. Our company specializes in servicing woodworking and metalworking machines across the South of England, providing our customers with breakdown support, routine maintenance, and Health & Safety...
-
Apprentice Field Service Engineer
2 months ago
Southampton, Southampton, United Kingdom Saw Machinery & Service Ltd Full timeAbout Saw Machinery & Service LtdWe are a small, family-run business experiencing rapid growth, and we're looking for a skilled engineer to join our busy team. Our company specializes in servicing woodworking and metalworking machines across the South of England, providing our customers with breakdown support, routine maintenance, and Health & Safety...
-
Senior Gas Engineer
4 weeks ago
Southampton, Southampton, United Kingdom Service Plus Full timeJob Title: Senior Gas EngineerWe are seeking a highly skilled and experienced Senior Gas Engineer to join our team at Service Plus. As a Senior Gas Engineer, you will be responsible for carrying out all types of gas work, including servicing, repair, installation, and flushing.Key Responsibilities:Carry out gas work to the highest standards, ensuring...
-
Senior Gas Engineer
4 weeks ago
Southampton, Southampton, United Kingdom Service Plus Full timeJob Title: Senior Gas EngineerWe are seeking a highly skilled and experienced Senior Gas Engineer to join our team at Service Plus. As a Senior Gas Engineer, you will be responsible for carrying out all types of gas work, including servicing, repair, installation, and flushing.Key Responsibilities:Carry out gas work to the highest standards, ensuring...
-
Operations Manager/Venue Manager
2 weeks ago
Southampton, Southampton, United Kingdom Stadium Experience Full timeVenue Experience and Operations ManagerStadium Experience is seeking a Venue Experience and Operations Manager to oversee all aspects of venue management, ensuring a high-quality experience for visitors while maintaining operational efficiency.This role will involve developing and implementing strategies to enhance fan engagement and improve the visitor...
-
Operations Manager
2 weeks ago
Southampton, Southampton, United Kingdom Stadium Experience Full timeVenue Experience and Operations Manager OpportunityStadium Experience is seeking a highly skilled Venue Experience and Operations Manager to join their team at St Mary's Stadium.About the RoleThis is an exciting opportunity for a proactive Venue Experience & Operations Manager to oversee all aspects of venue management, ensuring a high-quality experience for...
-
Operations Manager
2 weeks ago
Southampton, Southampton, United Kingdom Stadium Experience Full timeVenue Experience and Operations Manager OpportunityStadium Experience is seeking a highly skilled Venue Experience and Operations Manager to join their team at St Mary's Stadium.About the RoleThis is an exciting opportunity for a proactive Venue Experience & Operations Manager to oversee all aspects of venue management, ensuring a high-quality experience for...
-
Aesthetic Field Service Technician
1 month ago
Southampton, Southampton, United Kingdom Saw Machinery & Service Ltd Full timeAbout Saw Machinery & Service LtdWe are a family-run business with a strong presence in the South of England, providing expert servicing and maintenance for woodworking and metalworking machines. Our team is dedicated to delivering top-notch support to our customers, ensuring their equipment runs smoothly and efficiently.Job SummaryWe are seeking a skilled...
-
Operations Manager/Venue Manager
2 weeks ago
Southampton, Southampton, United Kingdom Stadium Experience Full timeVenue Experience and Operations Leadership OpportunityStadium Experience is seeking a highly skilled Venue Experience and Operations Manager to lead the development of fan engagement, visitor experience, and customer services throughout the club.Key Responsibilities:• Develop and implement strategies to enhance fan engagement and improve the visitor...
-
Operations Manager/Venue Manager
2 weeks ago
Southampton, Southampton, United Kingdom Stadium Experience Full timeVenue Experience and Operations Manager OpportunityStadium Experience is seeking a highly skilled Venue Experience and Operations Manager to join their team at St Mary's Stadium.About the RoleThis exciting opportunity involves overseeing all aspects of venue management, ensuring a high-quality experience for visitors while maintaining operational...
-
Operations Manager/Venue Manager
2 weeks ago
Southampton, Southampton, United Kingdom Stadium Experience Full timeVenue Experience and Operations Manager OpportunityStadium Experience is seeking a highly skilled Venue Experience and Operations Manager to join their team at St Mary's Stadium.About the RoleThis exciting opportunity involves overseeing all aspects of venue management, ensuring a high-quality experience for visitors while maintaining operational...
-
Aesthetic Field Service Technician
3 weeks ago
Southampton, Southampton, United Kingdom Saw Machinery & Service Ltd Full timeAbout Saw Machinery & Service LtdWe are a family-run business with a strong presence in the South of England, providing expert services to woodworking and metalworking machine owners. Our team is dedicated to delivering top-notch support, ensuring our customers' operations run smoothly.Job Title: Aesthetic Field Service EngineerWe are seeking a skilled and...
-
Aesthetic Field Service Technician
3 weeks ago
Southampton, Southampton, United Kingdom Saw Machinery & Service Ltd Full timeAbout Saw Machinery & Service LtdWe are a family-run business with a strong presence in the South of England, providing expert services to woodworking and metalworking machine owners. Our team is dedicated to delivering top-notch support, ensuring our customers' operations run smoothly.Job Title: Aesthetic Field Service EngineerWe are seeking a skilled and...
-
Aesthetic Field Service Technician
2 weeks ago
Southampton, Southampton, United Kingdom Saw Machinery & Service Ltd Full timeAbout the RoleWe are seeking a skilled Aesthetic Field Service Engineer to join our team at Saw Machinery & Service Ltd. As a key member of our team, you will be responsible for providing expert service and maintenance to our customers' woodworking and metalworking machines across the South of England.Key responsibilities include:Providing breakdown support...
-
Fleet Engineer
1 month ago
Southampton, Southampton, United Kingdom South Central Ambulance Service NHS Full timeJob OverviewSouth Central Ambulance Service NHS is seeking a skilled Fleet Engineer to maintain and repair ambulances and other vehicles to the highest standards. The successful candidate will be responsible for ensuring maximum vehicle availability while adhering to safety guidelines.Main ResponsibilitiesPerform routine maintenance and repairs on ambulances...
-
Fleet Engineer
1 month ago
Southampton, Southampton, United Kingdom South Central Ambulance Service NHS Full timeJob OverviewSouth Central Ambulance Service NHS is seeking a skilled Fleet Engineer to maintain and repair ambulances and other vehicles to the highest standards. The successful candidate will be responsible for ensuring maximum vehicle availability while adhering to safety guidelines.Main ResponsibilitiesPerform routine maintenance and repairs on ambulances...