Store Operations Manager

3 weeks ago


Hereford, Herefordshire, United Kingdom Tapi Carpets & Floors Full time
About the Role

We're seeking an exceptional Store Manager to lead our team and drive sales growth in our stores. As a Store Manager, you'll be responsible for creating an outstanding customer experience, managing store operations, and developing your team to exceptional standards.

Key Responsibilities
  • Leadership & Management
    • Recruit, train, and develop your team to achieve exceptional standards.
    • Monitor colleague performance to ensure it's at its best.
    • Manage employee data and timesheet submissions.
  • Store Operations
    • Ensure the store provides an outstanding experience for customers, colleagues, and partners.
    • Build relationships with local businesses and suppliers.
    • Maintain a high standard of personal presentation and store standards.
  • Sales
    • Exceed store and personal sales targets.
    • Manage and support all parts of the sales process.
    • Resolve customer issues and complaints speedily and effectively.
What We Offer
  • 25% colleague discount
  • Salary sacrifice pension
  • Perks platform (cheap cinema tickets, cashback, and discounts on well-known brands)
  • Employee Assistance Programme
  • Cycle to work scheme

We're a dynamic and fast-paced company, and we're looking for someone who is organized, flexible, and able to work Saturdays and every other Sunday. If you're a motivated and results-driven individual who is passionate about delivering exceptional customer service, we'd love to hear from you.



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