Store Operations Manager

4 weeks ago


Hereford, Herefordshire, United Kingdom Frasers Group Full time
About the Role

We are seeking a highly motivated and experienced Store Manager to join our team at Frasers Group. As a key member of our management team, you will be responsible for the overall performance of your store, including sales, customer service, and team management.

Key Responsibilities
  • Manage store operations to achieve sales and customer service targets
  • Lead and develop a high-performing team to deliver excellent customer experiences
  • Monitor and control store budgets, including payroll, stock, and inventory
  • Identify and develop talent within the team to drive business growth
  • Stay up-to-date with industry trends and competitor activity to inform business decisions
  • Collaborate with the Area Manager to achieve business objectives
Requirements
  • Minimum 3 years retail management experience
  • Proven track record of delivering sales and customer service targets
  • Strong commercial awareness and analytical skills
  • Ability to work well under pressure and to tight deadlines
  • Excellent leadership and communication skills
What We Offer
  • 20% staff discount across all Frasers Group stores
  • Excellent bonus scheme paid monthly
  • Amazing career progression opportunities and new learning and development programs
  • Cycle to work scheme
  • Long service awards
  • Monthly commission across a wide range of products


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