Customer Service Representative
4 weeks ago
Customer Service Superstars Wanted
Welcome to Finch Henry Job Corps Center, a dynamic and customer-oriented organization committed to delivering excellence. We're on a quest for an Inbound Customer Service Executive to join our vibrant team.
In this fast-paced role, you will be:
- Answering inbound customer service calls, providing friendly and professional assistance to our valued customers.
- Assisting with various administrative tasks, including data entry, document preparation, and record keeping.
- Developing a strong understanding of our products and services to address customer inquiries accurately.
You're perfect if you have:
- Excellent communication skills with a friendly and approachable telephone manner.
- A genuine passion for interacting with people, providing exceptional customer service, and resolving enquiries effectively.
- An unwavering commitment to accuracy and attention to detail to ensure we are providing the very best service to our customers.
- Ability to multitask – we are looking for a ninja who can converse with customers over the phone and accurately capture the information provided.
- A professional but friendly approach – when covering reception, you will be the first person our visitors meet.
What's in it for you:
- A basic salary of £24,750 + bonus opportunity.
- We're all about success, so we provide you with an award-winning training program to help you thrive.
- No weekend working and enjoy time off during Christmas and Bank Holidays. Work-life balance, yes please.
- Celebrate loyalty with us – enjoy birthday leave, extra holiday days, and paid days off for important life moments like getting married or buying a house.
- Life is unpredictable, and we've got your back. Take paid time off for appointments, car trouble, family emergencies, or whatever life throws at you.
- Join us for some epic company events. Our annual Summer and Christmas parties are legendary.
- We've got your future covered with a pension, discounted life insurance, and death in service benefit.
- It really does pay to have friends with our £1500 recommend a friend scheme.
- We love a discount and we have many on offer through our rewards scheme, including eye care and local retailers.
So come and join our extraordinary team of customer champions who are all about doing the right thing in every way imaginable.
At Finch Henry Job Corps Center, we believe in equality, diversity, and inclusion.
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