Night Support Specialist

4 days ago


Carshalton, Greater London, United Kingdom Servol Community Services Careers Full time
Job Overview:
Servol Community Services is a renowned charity dedicated to providing high-quality support services for individuals with mental health issues and complex needs. As a key member of our Night Concierge team, you will play a vital role in ensuring the safety and well-being of our service users.

About the Role:
This is a challenging yet rewarding position that requires a caring and professional individual to provide waking cover throughout the night. Your primary responsibility will be to ensure the security of residents and guests on site, while also providing emotional support and listening to their concerns. You will work closely with the wider team to maintain accurate records and share concerns to ensure continuity of service.

Key Responsibilities:
* Provide effective enhanced housing management intervention and safeguarding to vulnerable tenants
* Ensure the security of residents and guests on site and maintain a safe environment
* Provide emotional support and listen to service users when needed
* Maintain accurate records and report incidents using an IT system

What We Offer:
* Competitive hourly rate of £13.85 (London Living Wage)
* Opportunities for professional growth and development within a supportive team
* A chance to make a positive difference in the lives of our service users

Requirements:
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Strong emotional intelligence and empathy
* Basic IT skills and ability to learn new systems

How to Apply:
Please submit your application with a covering letter outlining your suitability for the role and how you can contribute to our mission.

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