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Centre Manager

2 months ago


Southampton, Southampton, United Kingdom Mytime Active Full time

Job Summary

We are seeking a highly motivated and experienced Centre Manager to join our team at Mytime Active. As a Centre Manager, you will be responsible for the overall management, maintenance, and operation of our golf centre.

Key Responsibilities

  • Plan, support, and be accountable for the delivery of services and functions to meet business objectives and customer needs.
  • Prepare business, marketing, and service plans, operational manuals, research projects, feasibility studies, policies, and management information as required.
  • Proactively resolve day-to-day operational issues and ensure compliance with all legislations regarding health and safety, fire safety, food and hygiene, licensing laws, security, quality, carbon footprint, environmental standards, and centre operations policies, procedures, and practices.
  • Develop, maintain, and evolve good relations with existing clients and stakeholders.
  • Ensure the management, development, and coordination of staff resources meet all operational requirements.
  • Provide excellent leadership and management to help staff perform at their best through effective communication, motivation, engagement, and development opportunities to achieve high performance.
  • Ensure all staff have regular scheduled one-to-one meetings to discuss activities, priorities, progress, problems, and are set clear SMART objectives.

Requirements

  • Ability to communicate at different levels of the organization and portray strong listening skills.
  • Demonstrate financial awareness, medium-term business planning, and clear-sighted operational management ability.
  • Adapt management style and thinking process to the needs of the business.
  • Build strong relationships with customers, clients, stakeholders, and employees.
  • Proven ability to undertake a diverse and demanding workload and deliver consistently high-quality work within specified timescales.
  • Numeracy skills sufficient to analyze/interpret statistical information and calculate pay and conditions of service entitlements.

Qualifications and Experience

  • Recognized qualification in Leisure Management, Sports Development, or a related subject preferably to degree level or NVQ 4.
  • Proven track record in managing and developing sports and leisure facilities.

Benefits

We offer a competitive salary and benefits package, including:

  • Free access to Mytime Leisure & Golf for you and one other.
  • 29 days annual leave (including bank holidays). Additional leave with length of service.
  • Holiday purchase scheme.
  • 25% off food and beverage and free hot drinks.
  • NEST pension.
  • Early Pay - withdraw a part of your salary in advance of the pay day.
  • New Employee Referral Bonus.
  • Exceptional achievement award scheme.
  • Employee Benefits Platform & salary sacrifice schemes.
  • Health and Wellbeing Benefits including Health Assessments and checks.