IT Systems Specialist

2 weeks ago


Clevedon, North Somerset, United Kingdom CRH Full time
{"Job Summary

As an IT Support Analyst at CRH, you will play a vital role in maintaining and developing the IT systems and services in our EU operating subsidiaries. You will be responsible for configuring and deploying software applications, providing end-user technical support and training, and working with the Lead Systems Engineer to deliver IT infrastructure projects.


Key Responsibilities



  • Installation and configuration of IT hardware and software, including LAN, WAN, Active Directory, Anti-Virus, and Microsoft 365.
  • Management of relationships with vendors and ensuring their services meet agreed Service Level Agreements.
  • Providing 3rd-line technical support to end-users, escalating issues as necessary.
  • Development, training, and maintenance of web applications, including SharePoint and Business Intelligence dashboard reports.
  • Identifying and creating relevant end-user training materials, delivering one-to-one and group-based IT systems training.
  • Traveling to remote sites to resolve technical issues or rollout new systems.

Requirements



  • Proven background in supporting desktop applications, Microsoft Windows administration, and Office 365 administration.
  • Knowledge of ITIL service delivery framework and experience with SharePoint administration.
  • Strong analytical and problem-solving skills, with the ability to clearly communicate technical concepts.
  • Experience maintaining a large IT hardware and software inventory.

What We Offer



  • A culture that values opportunity for growth, development, and internal promotion.
  • A highly competitive salary package, comprehensive secondary benefits, and a significant contribution to your pension plan.
  • Excellent opportunities to develop and progress with a global organization.

How to Apply


Please introduce yourself and send us your application. We are curious to learn more about you and look forward to hearing from you.


Is this role not for you, but do you know someone who would love to join the team? Please let us know.


CRH finds it important that vacancies are shared to individuals that may find them interesting and/or could be suitable for the role.


Please contact our recruitment team at careers@crh.com.



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