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Restaurant Operations Manager

2 months ago

Norwich, Norfolk, United Kingdom Lounge Full time
About Lounge

This is an exciting opportunity to become part of one of the most successful restaurant groups in the UK.


What We Offer:


  • Tips shared equally across the team, based on hours worked (£10-12 per hour)
  • Paid breaks
  • Staff food on every shift, regardless of hours worked
  • 50% discount on food in all of three brands from day one
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Competitions and incentives
  • Christmas and Boxing Day off
  • The best staff party - Loungefest
  • Emotional and practical support via the Licenced Trade Charity
  • Power over your pay with Wagestream
  • Company pension scheme
  • Long service awards
  • Great opportunity for personal development and career progression in a fast-growing business

About You:



  • You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, caf or coffee shops.
  • You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
  • A natural talent and passion for hospitality.
  • Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
  • Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
  • Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.