Front of House Team Leader
3 weeks ago
Lounge is looking for an experienced Front of House Team Leader to join its team. As a key member of the management team, you will be responsible for delivering exceptional customer experiences and maintaining a clean and safe environment.
Your salary will be in the range of £30,000 - £40,000 per annum, based on your experience and qualifications. You will also enjoy tips shared equally across the team, paid breaks, staff food on every shift, 50% discount on food in all of our brands from day one, 28 days holiday (inclusive of Bank Holidays) pro rata, competitions and incentives, Christmas and Boxing Day off, the best staff party – Loungefest, emotional and practical support via the Licenced Trade Charity, power over your pay with Wagestream, company pension scheme, and long service awards.
To excel in this role, you should have:
* Existing Supervisor, Team Leader or an epic front of house team member with a background in restaurants, bars, cafés or coffee shops
* Experience of working in a bar environment with serving freshly made food and drinks preparation
* Natural talent and passion for hospitality
* Extremely driven and relentless at overcoming challenges or obstacles
* Good literacy skills alongside excellent attention to detail to support reporting on KPIs
* Good communication skills with the ability to build rapport and trust
* Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales
* Strong knowledge of best practice in sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS
At Lounge, you will have the opportunity to work in a fast-paced environment where you can grow professionally and personally.
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