Problem Resolution Specialist

3 days ago


United Kingdom Hayward Hawk Full time

Key Responsibilities:

  • Respond promptly to customer inquiries via phone and ticket systems.
  • Provide Tier 1 product support and technical troubleshooting expertise.
  • Collaborate with internal teams to escalate complex problems and ensure timely resolution.

Requirements: A minimum of 2 years in a customer service/support environment, relevant degree or certification, excellent communication skills, strong analytical and organizational abilities.



  • United Kingdom Hayward Hawk Full time

    Job Description: Technical Resolution Specialist**Job Summary:** Hayward Hawk is hiring a Technical Resolution Specialist to provide top-notch technical support to our customers. As a Product Support Specialist, you will be responsible for serving as the initial point of contact for customers experiencing technical issues.**Key Responsibilities:**Respond to...


  • United Kingdom HAYS Specialist Recruitment Full time

    We are currently recruiting for an experienced site manager to join our team as a Construction Site Leader - Fit-Out Specialist. In this role, you will be responsible for overseeing the daily operations of fit-out projects across the UK. With a strong background in construction management, you will have excellent leadership skills, effective communication,...


  • United Kingdom Hayward Hawk Full time

    We are looking for a highly motivated Customer Experience Specialist to join our Hayward Hawk team. As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service and support to our clients.This is a full-time opportunity that offers a salary range of $55,000 - $75,000 per year, based on experience.Key...


  • United Kingdom ArrowCore Group Full time

    Title: Sr IT Support Specialist (L3) Location: London, UK We are seeking a detail-oriented IT Support Specialist to join their IT team. The ideal candidate will have a strong background in IT support, particularly with modern SaaS tools across multiple operating systems, and will be responsible for ensuring all employees have the technical support needed...


  • United Kingdom Crescent Specialist Recruitment - CSR NI Ltd Full time

    Crescent Specialist Recruitment is seeking an experienced Electrical Service Engineer to join our team in specialist electrical installation. With over four decades of experience, we offer exciting opportunities for professionals looking to take their career to the next level. As a key member of our team, you will be responsible for performing planned...


  • United Kingdom Burman Recruitment Full time

    Implementation Specialist London - 2 days a week on site 12 month contract Higher Education experience is essential Working with a leading Higher Education Institution based in London who are on the lookout for someone with experience in successfully completing one or more implementations of Technology One. The role involves taking full ownership of...


  • United Kingdom Burman Recruitment Full time

    Implementation Specialist London - 2 days a week on site 12 month contract Higher Education experience is essential Looking to speak with Consultants who are familiar with Technology One! Working with a leading Higher Education Institution based in London who are on the lookout for someone with experience in successfully completing one or more...


  • United Kingdom Simplicity Group Full time

    About the Job:This is an exciting opportunity to join our Telecom Operations team in Northern Ireland as a Telecom Support Specialist. The successful candidate will be responsible for providing technical support to customers, working closely with our engineering team to resolve issues and improve overall customer satisfaction.Key Responsibilities:Support the...


  • United Kingdom ArrowCore Group Full time

    Title: Sr IT Support Specialist (L3) Location: London, UK Summary: We are seeking a detail-oriented IT Support Specialist to join their IT team. The ideal candidate will have a strong background in IT support, particularly with modern SaaS tools across multiple operating systems, and will be responsible for ensuring all employees have the technical...


  • United Kingdom Fujifilm UK Full time

    It’s an exciting time for Fujifilm UK as we expand our product and service offering even further with Fujifilm Business Innovation. By drawing on Fujifilm’s existing expertise in both printing and advanced technologies, Fujifilm Business Innovation ultimately aims to improve our customers’ workflows, advance business communication environments across...


  • United Kingdom Venn Group Full time

    We are seeking a skilled Infrastructure Engineer to join our dynamic team. The ideal candidate will be responsible for designing, implementing, and maintaining our IT infrastructure, ensuring optimal performance, security, and scalability. Key responsibilities include managing servers, networks, and storage systems, automating processes, and troubleshooting...


  • United Kingdom Crescent Specialist Recruitment - CSR NI Ltd Full time

    Job SummaryWe are seeking an experienced Electrical Engineer to join our team as an Electrical Service Engineer in specialist electrical installation. With over four decades of experience, we have established ourselves as a leading provider of electrical services across Northern Ireland and the Republic of Ireland.About UsWe pride ourselves on delivering...


  • United Kingdom HAYS Specialist Recruitment Full time

    Are you an experienced Equipment Maintenance Specialist looking for a new challenge? We are currently seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for attending installations, repairs, and routine servicing of equipment on client premises across Northern Ireland.The ideal candidate will...


  • United Kingdom identifi Global Resources Full time

    System & Data Integration Specialist NHS contract Band 7, £208 per day Inside IR35 Location can be 100% remote (UK based) The Integration Specialist will provide an efficient and effective integration service to the Trust, in support of the Trust's business requirements and collaborate with other Trusts and other partners to support ICS and NHS-Wide...


  • United Kingdom identifi Global Resources Full time

    System & Data Integration Specialist NHS contract Band 7, £208 per day Inside IR35 Location can be 100% remote (UK based) The Integration Specialist will provide an efficient and effective integration service to the Trust, in support of the Trust's business requirements and collaborate with other Trusts and other partners to support ICS and NHS-Wide...

  • Oracle Application

    4 weeks ago


    United Kingdom Next Ventures Full time

    Job Title : Oracle Cloud Application & Extension Specialist Location : Remote (USA) Position: Permanent About the Role : Our client is seeking an experienced Oracle Cloud Application & Extension Specialist to join their team. This role involves supporting their global operations by developing, optimizing, and integrating Oracle Cloud applications...

  • Oracle Application

    4 weeks ago


    United Kingdom Next Ventures Full time

    Job Title : Oracle Cloud Application & Extension Specialist Location : Remote (USA) Position: Permanent About the Role : Our client is seeking an experienced Oracle Cloud Application & Extension Specialist to join their team. This role involves supporting their global operations by developing, optimizing, and integrating Oracle Cloud applications...


  • United Kingdom HAYS Specialist Recruitment Full time

    Site Manager: A Key Role in Construction Excellence">In this critical position, you will oversee the day-to-day operations of fit-out projects across the UK, ensuring timely completion, within budget, and to the highest standards of quality and safety.Your Key Skills and Qualifications">">A Challenging and Rewarding Career Opportunity">This role offers a...


  • United Kingdom Hayward Hawk Full time

    We are hiring a Customer Service Advocate to provide exceptional support to our clients at Hayward Hawk. As a Product Support Specialist, you will be responsible for resolving technical issues and ensuring customer satisfaction.About the RoleIn this position, you will respond to customer inquiries, troubleshoot technical issues, and collaborate with internal...

  • Oracle Application

    4 weeks ago


    United Kingdom Next Ventures Full time

    Job Title: Oracle Cloud Application & Extension SpecialistLocation: Remote (USA)Position: Permanent About the Role:Our client is seeking an experienced Oracle Cloud Application & Extension Specialist to join their team. This role involves supporting their global operations by developing, optimizing, and integrating Oracle Cloud applications and extensions,...