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Electronic Gaming Host
2 months ago
About Us
Grosvenor Casinos is a leading entertainment company that offers a unique blend of gaming, dining, and social experiences. Our venues are at the heart of their communities, providing a space for people to play, relax, and have fun.
We are on an exciting journey of growth, and we're looking for talented individuals to join our team as Electronic Gaming Hosts. As a key member of our team, you will be responsible for delivering exceptional customer experiences, creating a welcoming atmosphere, and exceeding our guests' expectations.
Key Responsibilities
- Customer Engagement
- Develop a deep understanding of our customers' preferences and tailor the experience to meet their needs.
- Build strong relationships with regular customers, ensuring they feel valued and appreciated.
- Service Excellence
- Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions in everything you do.
- Work collaboratively with colleagues to provide efficient and dynamic service across leisure, food, and beverage.
- Regulatory Compliance
- Ensure compliance with all relevant regulations, particularly those related to alcohol licensing, food safety, and safer gambling.
- Proactively promote responsible gaming practices and champion a safe and enjoyable experience for all customers.
What We Offer
As an Electronic Gaming Host at Grosvenor Casinos, you will have the opportunity to work in a dynamic and fast-paced environment, develop your skills and knowledge, and be part of a team that is passionate about delivering exceptional customer experiences.
