Service Designer Lead

1 week ago


Bristol, Bristol, United Kingdom Experis UK Full time £75,000 - £85,000

**Experis UK: Defence and Security Team**

We are seeking a skilled and creative Service Designer to join our multidisciplinary team.

This role focuses on creating innovative, human-centred service experiences for complex systems and challenges. You will work alongside digital experts to design exceptional services that address user needs while meeting business objectives.

Key Responsibilities:

  • Conduct research and analysis to understand user needs, pain points, and behaviours.
  • Collaborate with stakeholders to define measurable service goals and objectives.
  • Develop service blueprints, customer journey maps, and other artifacts to visualize and communicate the service experience.
  • Align design decisions across elements like people, process, policy, data, and technology.

Requirements:

  • Proven experience designing end-to-end services, including the creation of service design artifacts.
  • Strong knowledge of user-centred design principles and methodologies.
  • Excellent communication skills for presenting and articulating design concepts.
  • Familiarity with agile and iterative design processes.

About Us

People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. Experis UK specialises in technology recruitment across niche markets.

What We Offer

  • A competitive salary range of £75,000 - £85,000 based on your skills and experience.
  • Holiday allowance, flexible working options, and opportunities for professional growth.
  • The chance to contribute to high-impact projects and make a tangible difference in Defence and Security.

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