Royal Mile Concierge

1 week ago


Edinburgh, Edinburgh, United Kingdom The Royal Household Full time £13

About the Role

We are seeking a motivated and organized individual to join our team as a Royal Mile Concierge. As a key member of our Retail and Admissions team, you will play a vital role in ensuring that visitors have an exceptional experience at the Palace of Holyroodhouse.

In this role, you will act as the first point of contact for visitors, guiding them through their booking process and ensuring they have everything they need for their visit. You will also process ticket sales efficiently and accurately at our ticket counters, use online systems to manage bookings, and promote and advise on a range of products in our shops.

The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and the ability to work effectively in a fast-paced environment. They will also be able to maintain a consistent and professional level of service, even in busy periods.

This is a fantastic opportunity to join a dynamic and supportive team and gain valuable experience working in a unique and historic environment. As a Royal Mile Concierge, you will enjoy a competitive pay rate of £12.60 per hour, complimentary lunch during your shift, and a range of benefits including free tickets to Royal Collection Trust sites and a 20% discount at Royal Collection Trust shops.



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