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Rental Operations Coordinator
2 months ago
**Job Summary**
We are seeking a highly motivated and organized Rental Operations Executive to join our team at runyourfleet. As a key member of our fleet management team, you will play a vital role in supporting our growing rental operations.
Key Responsibilities:
- Place rental bookings for cars, vans, and HGVs with a wide variety of suppliers across the UK.
- Liaise with customers to resolve queries quickly and efficiently.
- Develop relationships with clients and suppliers to ensure business growth and expansion.
- Handle vehicle-related administration, including fines and damage.
- Manage the rental platform, including Epyx 1-Link and internal systems.
- Support the maintenance control team with downtime management and rental support.
- Act as a point of escalation for customer service across the business.
- Manage business-wide customer service systems.
- Work with colleagues to strengthen and develop relationships with suppliers.
Requirements:
- Industry experience, particularly in commercial and specialist vehicles.
- Excellent communication skills, including email etiquette.
- A clear, confident, and articulate telephone manner.
- Attention to detail, both written and verbal.
- Previous experience in a customer-facing role or administrative role.
- Ability to work under pressure in a fast-moving environment.
- Excellent organizational skills.
- Confidence and a positive approach.
- Ideal experience in the truck, van, and car rental industry.
About runyourfleet:
runyourfleet is a dynamic and forward-thinking fleet management company that offers a unique and supportive work environment. Our team is warm and welcoming, with a 'work hard, play hard' ethos across all departments. We offer a competitive base salary, pension, and benefits package for the right candidate.
