Healthcare Experience Designer

2 days ago

London, Greater London, United Kingdom Best Buy Health Full time
Job Description

We are seeking a skilled Digital Product Engineer - Healthcare Solutions to join our team at Best Buy Health. As an Experience Engineer, you will play a crucial role in shaping and growing our physical and digital healthcare solutions to enable care at home.

You will be a core member of the UX team and partner with product management, engineering, supply chain, and other cross-functional teams to deliver an exceptional user experience through our services and supporting products.

This unique role requires a strong focus on solving complex problems by creating simple solutions to benefit our healthcare providers and patients. You will ensure that the solutions delivered are unified across physical, digital, and service design.

Key Responsibilities:

  • Design and develop unified physical and digital healthcare solutions, including app flows, physical packaging, and user guides.
  • Represent the UX team within cross-functional projects, working with stakeholders such as product managers, supply chain, QA/RA, and software engineering.
  • Create product delivery solutions driven by customer needs, business goals, and user experience.
  • Support research, create prototypes, and conduct performance and usability testing to guide iterative product development.
  • Utilize CAD to design and develop concepts, visualize ideas, and prepare high-quality designs and documentation for production.

Qualifications:

  • BSC/BEng/BA or equivalent in a relevant field, i.e., Industrial Design, Product Design, Design Engineering, or equivalent industry experience.
  • Experience as a 3D CAD user, with 1 year+ of commercial experience.
  • Experience in a regulated industry and working to recognized standards (e.g., ISO 13485, ISO 9001).
  • An understanding of the holistic nature of a product with physical and digital aspects.

Preferred Qualifications:

  • A high level of creativity and innovation, displaying a broad skill set across the physical and digital design spectrum.
  • Experience in developing UX and design artefacts, including research summaries, sketches, user scenarios, and product renderings.
  • Experience with packaging design, including cardboard, accessories, and vacuum form design.
  • Excellent problem-solving skills.
  • A knowledge of tools such as Adobe Creative Suite, Figma, Keyshot, Artios CAD, Solidworks PDM, and 3D CAD (SolidWorks preferred).
  • Experience working with an electronic quality management system/document control.

About Us:

Best Buy Health aims to enrich lives through technology and meaningful connections. We focus on consumer health products, device-based emergency response services for the active aging population, and virtual care offerings that help connect patients to physicians.

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