Luxury Client Relationship Manager

1 month ago

City of London, United Kingdom Zachary Daniels Recruitment Full time

We are seeking a Senior Client Development Manager to enhance our relationships with our valued clientele and drive growth in our exclusive market segment across Europe.



This role requires a creative and proactive mindset, with a passion for delivering tailored solutions and building long-term relationships with high-net-worth clients.



Key Responsibilities:


  • Develop and execute personalized client engagement strategies that enhance loyalty and drive sales growth across Europe, with a strong emphasis on VIP client experiences.
  • Build and nurture relationships with high-net-worth clientele, ensuring their needs are met and their expectations exceeded.
  • Create and maintain a comprehensive client database, tracking interactions and preferences to tailor experiences effectively.
  • Collaborate with internal teams to create tailored communications and experiences that resonate with our clientele.
  • Analyze client data to identify trends, preferences, and opportunities for engagement, translating insights into actionable strategies.
  • Act as a brand ambassador, representing our values and ethos in all interactions with clients and stakeholders.
  • Stay informed about industry trends, competitor offerings, and client expectations to keep our strategies relevant and impactful.


Requirements:


  • Proven experience in client development, relationship management, or luxury sales, with a strong track record of engaging high-profile clientele.
  • Exceptional communication and interpersonal skills, with a talent for building rapport and trust.
  • A deep understanding of luxury retail and the unique needs of affluent clients.
  • Strong analytical skills and the ability to leverage data to inform strategy.
  • Creative and proactive mindset, with a passion for delivering tailored solutions.
  • Ability to work collaboratively across teams and foster a positive work environment.


What We Offer:


  • Competitive salary and benefits package.
  • Opportunities for professional development and career advancement within a leading luxury brand.


We are a leading luxury recruitment agency, and we invite you to apply for this exciting opportunity to shape the future of luxury retail.



Please submit your CV and a cover letter detailing your relevant experience and why you're the perfect fit for this role.

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