Duty Manager

1 week ago


Cheltenham, Gloucestershire, United Kingdom whitbread Full time
Be a Part of Our Winning Team

We're seeking a skilled Duty Manager to lead our team at Cheltenham North West Premier Inn. As a key member of our leadership team, you'll be responsible for ensuring a seamless guest experience, managing our housekeeping teams, and driving excellence in all aspects of hotel operations.

What You'll Do:
  • Manage a winning partnership between our leadership and housekeeping teams to deliver exceptional guest experiences.
  • Develop and implement strategies to drive hotel performance and exceed guest expectations.
  • Lead by example, demonstrating a passion for delivering exceptional customer service and a commitment to excellence.
Why You'll Love It Here:
  • We offer a warm welcome and a simple administration system to make your job easier from the start.
  • Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants with our Whitbread Benefits card.
  • Take advantage of our pension and saving schemes, including a company pension and save as you earn scheme.
  • Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  • Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What We're Looking For:
  • A proven track record of leadership and management experience in a hospitality environment.
  • Excellent organisational skills, with a keen eye for detail and a passion for delivering exceptional customer service.
  • Able to work collaboratively as part of a team, with a strong focus on driving results and exceeding guest expectations.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.


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