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Quality Assurance Manager

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Blood and Transplant Full time
About the Role

We are seeking an experienced and skilled Quality Assurance Manager to join our team at NHS Blood and Transplant. As a key member of our Quality senior management team, you will play a vital role in ensuring the highest standards of quality and safety in our products and services.

Key Responsibilities
  • Provide visible senior leadership and oversight of the quality and safety agenda, collaborating with stakeholders to drive real improvements for patient and donor safety.
  • Lead portfolios or key programs of work, supporting quality management, improvement, and safety system approaches as designated.
  • Provide line management of staff, teams, or functions within a portfolio or across a matrix.
  • Ensure safety compliance and regulatory expertise for operational areas, supporting business-as-usual activities and new service development.
  • Take ownership and accountability for the status of the Quality Management System (QMS), ensuring it is maintained and developed.
  • Develop, implement, monitor, and improve the necessary quality expertise and systems required to deliver an efficient and effective QMS and Good Manufacturing Practice (GMP) system.
  • Support the Assistant Director of Quality and Regulatory Compliance in developing and delivering a Quality Strategy that aligns with NHSBT's safety focus.
About Us

NHS Blood and Transplant is a unique and special organization that plays a critical role in the NHS. We are a team of over 6,000 people who are passionate about making a difference in the lives of patients and donors across the UK. Our three core values - Caring, Expert, and Quality - guide everything we do, and we are committed to delivering the highest standards of quality and safety in our products and services.

Requirements
  • Masters in a bio-medical or pharmaceutical subject with examination via professional body, or extensive relevant experience to masters level.
  • Demonstrates commitment to ongoing professional development (CPD).
  • Significant experience of leading a quality and improvement team.
  • Experience of co-production with stakeholders-service users.
  • Substantial project management, performance management, strategic planning, and risk identification and management experience.
  • Experience of leading and implementing significant change projects-programmes.
  • Proven record of developing and maintaining an effective QMS and information resources to drive innovation within a service.
  • Experience of working with minimal supervision, working alone and within a team-amongst teams.
  • Substantial experience as a senior quality professional in a regulated (Good Pharmaceutical Manufacturing Practice, NHSBT or equivalent) environment.
  • Working knowledge of relevant legislation and components of quality, safety, risk, governance, and assurance functions.
  • Experience of coaching colleagues to take responsibility for their own development and work through self and group accountability.
  • Working knowledge of Freedom of Information, EU General Data Protection Regulation (UK Data Protection Act), Good Automated Manufacturing Practice, and related legislation.
  • Specialist knowledge of the physiology and pharmacology of blood and tissues and their use in transfusion and transplantation.