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Hotel Spa Therapist

2 months ago

London, Greater London, United Kingdom Accor Hotels Full time

Job Title: Spa Therapist

Job Summary:

We are seeking a skilled and experienced Spa Therapist to join our team at Accor Hotels. As a Spa Therapist, you will be responsible for providing exceptional massage and wellness services to our guests, ensuring a relaxing and rejuvenating experience.

Key Responsibilities:

  • Massage and Wellness Services: Perform various types of massages, beauty treatments, and wellness therapies to meet the needs and preferences of our guests.
  • Guest Communication: Greet and welcome spa guests, inform them of spa packages, promotions, and rates, and customize treatments and therapies to suit their needs.
  • Treatment Records: Maintain detailed records of massages, treatments, and therapies performed on each spa guest.
  • Product Knowledge: Be familiar with all areas of the spa operation, including product knowledge and retail sales.
  • Customer Service: Provide exceptional customer service skills to ensure a positive experience for our guests.
  • Teamwork: Work collaboratively with other spa staff to ensure seamless service delivery.
  • Continuous Learning: Stay up-to-date with current techniques and modalities related to your field of work.

Requirements:

  • Experience: Previous experience working as a Spa Therapist is required.
  • Certification: A certificate in massage is required.
  • Knowledge: Sound knowledge of anatomy, physiology, and different massage techniques is essential.
  • Skills: Exceptional customer service skills and the ability to work in a fast-paced environment are required.