Sales Support Coordinator
3 days ago
We are seeking a highly organized and detail-oriented Sales Support Administrator to join our Operations Team at Quest Personal Care Global Ltd. As a Sales Support Administrator, you will play a critical role in managing Key Account retail customers and independent retailer orders from initial enquiry through to delivery.
Key Responsibilities- Process warehouse sales orders and ensure timely delivery to customers
- Utilize SAP to check for stock availability, update export delivery notes, and process invoices
- Provide sales support administration to the sales team, including managing order status and delivery dates
- Liaise with overseas factories in China to coordinate shipments and manage logistics
- Create new product forms, update images and product details on the company portal
- Manage stock levels for forecasted orders and ensure accurate inventory management
- Liaise with freight agents to coordinate delivery dates and arrange bookings
- Offer exceptional customer service, resolving any issues and handling customer queries
- 2 years of experience managing commercial sales orders
- Excellent communication skills to deal with key account customers
- A team player who is willing to share knowledge and best practices with the team
- Exceptional administration skills, with a focus on minimizing delays for order deliveries
- SAP experience is ideal, but full training will be provided if required
Quest Personal Care Global Ltd is a leading industry player in beauty and personal care products, selling to over 90 countries worldwide. We are an award-winning company, including The Queen's Award for Enterprise. We value our people and are committed to providing a supportive and inclusive work environment.
Why Work for Us?- Free parking on site
- 28 days of annual leave
- First Friday of the month off
- Your birthday as a holiday
- On-site amenity hub with cafe, gym, and shower facilities
- Early finish on Fridays
- Discretionary bonuses
- BUPA health insurance
- Staff awards and recognition program
- Christmas office closure (from Christmas Eve to the day after New Year's Day)
- EPA program available (Health Assured)
- Death in Service/Life Assurance
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