Customer Experience Specialist

3 weeks ago


East Kilbride, South Lanarkshire, United Kingdom Three Full time
Job Opportunity

At Three, we're looking for a talented individual to join our team as a Customer Experience Specialist. As a key member of our retail team, you'll play a vital role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service, ensuring every customer leaves our stores feeling valued and satisfied.
  • Work closely with colleagues to achieve sales targets and drive business growth.
  • Stay up-to-date with product knowledge and promotions to provide informed advice to customers.
  • Contribute to a positive and inclusive store environment, promoting a culture of teamwork and respect.

What We Offer
  • A competitive hourly rate of £12.
  • A brand new smartphone on an Unlimited data plan.
  • An on-target bonus of 25%, paid out monthly based on store performance.
  • Individual bonus accelerators for high performers.
  • Great discounts with our Perks at Work scheme.
  • Excellent training and development opportunities to help you grow your career.

Requirements
  • Experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • A willingness to learn and adapt to new situations.

Equality and Diversity
We're committed to equality in employment and growing a diverse workforce. We welcome applications from candidates of all backgrounds and abilities.

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