Dealer and Customer Experience Specialist
2 weeks ago
We are recruiting experienced casino dealers to join our team at Les Croupiers Casino Limited in Cardiff. As a key member of our staff, you will be responsible for providing exceptional customer experiences, dealing games with skill and enthusiasm.
Job Summary:
- Deal various table games, including roulette, blackjack, and three-card poker
- Maintain the highest standards of integrity and security during games
- Build strong relationships with guests, creating a welcoming atmosphere
- Explain game rules clearly and concisely, ensuring customers have a great time
Requirements:
- A minimum of 18 months' experience as a dealer in a similar establishment
- Excellent communication and interpersonal skills, with a focus on delivering exceptional results
- Possession of a Personal Function Licence (PFL)
Benefits:
- A standard 36-hour working week with four consecutive days off, providing a healthy work-life balance
- Overtime available at time and a half, allowing for additional income
- 28 days' paid annual leave, enabling you to relax and recharge
- Company pension scheme, supporting your long-term financial goals
The estimated salary for this role is £27,500 - £28,500 per year, including tips and overtime. Located in Wales' premier and busiest casino, this position offers a unique opportunity to develop your skills and build a successful career in the gaming industry.
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