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Technical Support Specialist

2 months ago

Penrith, Cumbria, United Kingdom Nextech Group Ltd Full time £30,000

Position:
Technical Support Specialist

Location:
Penrith / Cumbria

Compensation:
Competitive - up to GBP 30000 D.O.E

Requirements:
Valid UK Driving License - site visits required

Perks:

Join a vibrant team, enjoy discounts, and benefit from continuous learning opportunities. Are you enthusiastic about technology and ready to contribute to a forward-thinking IT department? We are looking for a Technical Support Specialist to enhance our operations.

In this role, you will provide vital IT services across various locations, ensuring optimal performance and user satisfaction.

Key Duties:

  • Computer Deployment: Set up and configure new computers at different sites.
  • Network Support: Troubleshoot and maintain network systems for uninterrupted connectivity.
  • Security Systems: Install and manage CCTV systems to bolster security measures.
  • Comprehensive Support:

Device Assistance:
Deliver thorough support for computers, printers, telecommunication devices, and more.

Candidate Profile:

  • Organised and Efficient: Capable of managing tasks effectively while maintaining structured workflows.
  • Confident and

Approachable:
Excellent interpersonal skills for engaging with colleagues and users.

  • Detail-Oriented: Strong attention to detail to ensure precision and reliability in all responsibilities.
  • Technical Proficiency: Familiarity with Windows and Microsoft Office suite. Experience with MS Access and Visual Basic is advantageous.
  • Keyboard Skills: Essential for daily operations and support tasks.

Additional Qualifications:

  • Full Driving License: Required for travel between different sites.
  • IT Support Experience: Previous experience in a similar role is beneficial.

What We Provide:

  • Competitive Salary Package: We value our team members and offer an attractive compensation.
  • Pension Plan: Participate in our salary sacrifice pension scheme.
  • Career Development: Opportunities for professional growth and advancement.
  • Supportive Team Environment: Be part of a collaborative and encouraging team.

Additional Benefits:

  • Continuous Learning: Access to training and development resources.
  • Work-Life Balance:

Flexible Hours:
Enjoy flexible working arrangements to support your personal life.

  • Team Events: Engage in team-building activities and company gatherings.
  • Employee Discounts: Benefit from discounts on our offerings.