Customer Service Representative

3 weeks ago


Bath, Bath and North East Somerset, United Kingdom Tesco Full time

About the Role

We are seeking a Customer Service Representative to join our team at Tesco Bathwick Hill Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales and customer satisfaction targets.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work effectively as part of a team to achieve sales and customer satisfaction targets.
  • Process transactions accurately and efficiently, handling customer payments and operating the till.
  • Maintain a clean and safe working environment, adhering to health and safety procedures and company policies.
  • Participate in visual merchandising and store displays to promote products and services.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program to develop your skills and knowledge.
  • A supportive and inclusive work environment, with opportunities for career progression.
  • A range of benefits, including discounts on Tesco products and services, and access to employee assistance programs.

Requirements

  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Basic math skills and accuracy with handling cash and operating a till.
  • Able to work flexible hours, including evenings and weekends.

What's Next

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].



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