Senior Operations Manager
7 days ago
SSP Deutschland GmbH
We are the Global food travel experts, offering a diverse range of culinary experiences. If you're passionate about delivering exceptional customer service and leading a team to achieve operational excellence, we'd love to hear from you.
About the Role
- As Assistant General Manager, you'll be responsible for supporting your manager in driving business growth and ensuring seamless customer experiences.
- You will lead by example, maintaining high standards of brand quality and safety while inspiring your team to deliver outstanding results.
- Mentorship and training are key to our success, and as Assistant General Manager, you'll play a vital role in developing and growing the skills of your colleagues.
What You'll Get
- A competitive salary of £32,000 per annum.
- Colleague discount - up to 50%
- Free parking
- Friends & Family discount 20% (T&C apply does not apply to all brands)
- Access to digital GPs, 24/7 helpline for you & family
- Wellbeing support through Retail Trust and family-friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
Your Responsibilities
- Support your manager in achieving business objectives and providing exceptional customer service.
- Maintain high standards of brand quality and safety, ensuring a positive experience for customers.
- Inspire and motivate your team to deliver outstanding results, promoting a culture of excellence.
- Mentor and train colleagues to grow and excel in their roles.
- Lead by example, demonstrating excellent service skills and effective communication.
- Be adaptable and resilient in any situation, driving innovation and progress.
Join Our Team
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