Senior Operations Manager

7 days ago


Belfast, United Kingdom SSP Deutschland GmbH Full time

SSP Deutschland GmbH

We are the Global food travel experts, offering a diverse range of culinary experiences. If you're passionate about delivering exceptional customer service and leading a team to achieve operational excellence, we'd love to hear from you.

About the Role

  • As Assistant General Manager, you'll be responsible for supporting your manager in driving business growth and ensuring seamless customer experiences.
  • You will lead by example, maintaining high standards of brand quality and safety while inspiring your team to deliver outstanding results.
  • Mentorship and training are key to our success, and as Assistant General Manager, you'll play a vital role in developing and growing the skills of your colleagues.

What You'll Get

  • A competitive salary of £32,000 per annum.
  • Colleague discount - up to 50%
  • Free parking
  • Friends & Family discount 20% (T&C apply does not apply to all brands)
  • Access to digital GPs, 24/7 helpline for you & family
  • Wellbeing support through Retail Trust and family-friendly leave
  • Variety of networks to support you, Neurodiversity, LGBTQ and many more
  • Life assurance
  • Apprenticeships and ongoing development opportunities
  • Share incentive plan (SIP)

Your Responsibilities

  1. Support your manager in achieving business objectives and providing exceptional customer service.
  2. Maintain high standards of brand quality and safety, ensuring a positive experience for customers.
  3. Inspire and motivate your team to deliver outstanding results, promoting a culture of excellence.
  4. Mentor and train colleagues to grow and excel in their roles.
  5. Lead by example, demonstrating excellent service skills and effective communication.
  6. Be adaptable and resilient in any situation, driving innovation and progress.

Join Our Team



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