Leadership Manager Position

2 weeks ago


Leeds, Leeds, United Kingdom Tenpin Ltd Full time

We are looking for a driven and ambitious Leadership Manager to join our team at Tenpin Ltd in Leeds. As an Assistant Manager, you will play a key role in ensuring our customers have an exceptional experience when visiting us.

About the Role

This is an exciting opportunity to develop your leadership skills and take on new challenges. You will be responsible for leading by example, striving to achieve a culture that delivers outstanding customer service, and supporting the delivery of the company strategy.

The ideal candidate will have a minimum of 1 year's experience in a management role, ideally within leisure, hospitality or retail. They should be passionate about delivering exceptional customer service and have experience in leading and developing large teams.

Key Responsibilities
  • Assume day-to-day responsibility for the operational management of the centre
  • Strive to achieve a culture that is totally focused on the delivery of the best possible level of customer service
  • Lead the team by example ensuring everyone works together effectively
  • To support the delivery of the company strategy
  • Deputise in the absence of the Deputy Manager
  • Undertake ownership for own training and development to grow into the future role of Deputy Manager
  • Support the other Managers in the achievement of all budgets, targets and KPI's
  • Provide support to the team in various departments as and when required
What We Offer
  • A competitive salary of £28,000 - £30,000 per annum, depending on experience
  • Industry-leading bonus scheme
  • Enhanced holiday entitlement - 33 days per annum (inclusive of Bank Holidays)
  • Enhanced Maternity, Paternity, Adoption leave
  • Tenpin Treats - Retailer discounts, Smart Tech and Best Doctors
  • Free Bowling for family & friends
  • Free Food (when working 6 hours or more)
  • Medicash Health Care Cash Back Scheme
  • Employee Assistance Programme
  • Free counselling
  • Life assurance - 4 x annual salary
  • A day off for your birthday
  • Long Service Awards
Career Development

If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success Most of our managers joined us as a Team Member and have progressed into management or senior roles.



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