Test Centre Administrator

5 days ago

Leicester, Leicester, United Kingdom Pearson Full time
Job Summary:

We are seeking a reliable and friendly Test Centre Administrator to join our team at the Pearson VUE Test Centre in Leicester. As a Test Centre Administrator, you will play a vital role in ensuring the smooth delivery of exams and providing an exceptional customer experience for our test-taking candidates.

Key Responsibilities:

• Welcome and check-in customers/test-taking candidates
• Comply with all exam testing security and procedures
• Verify customer/personal identification documents and explain the exam testing process/rules
• Proctor/invigilate candidates while they are completing their exam/test
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Centre
• Perform housekeeping duties as necessary, including vacuuming floors and sanitizing keyboards/workstations

Requirements:

• Friendly and professional approach to customer service
• Ability to work a variety of shifts, including mornings, evenings, and weekends
• Excellent attention to detail and monitoring skills
• Ability to sit for long periods of time and escort candidates to and from the exam/testing room
• School qualifications in English and Maths
• Experience with Microsoft Office (Word, Excel, and Outlook) is an advantage

About Pearson:

Pearson VUE is a business of Pearson, the world's leading learning company, with a presence in over 180 countries. We are committed to delivering high-quality exams and assessments that help individuals achieve their goals. As a Test Centre Administrator, you will be an important part of our team, working with our diverse and talented colleagues to provide an exceptional experience for our customers.

What We Offer:

• A competitive hourly rate of £12.77
• Opportunities for career development and growth
• A supportive and inclusive work environment
• Flexible working arrangements, including part-time and flexible hours

How to Apply:

Apply now through our Pearson Careers website. We are reviewing applications daily and scheduling interviews regularly, so don't miss out on this exciting opportunity to join our team.

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