Clinic Support Associate
3 weeks ago
Full Time Patient Care Monitor/Greeter
BAART Program is seeking a reliable and attentive Patient Care Monitor and Greeter to maintain the overall safety and order of the clinic facility. This role provides essential support to the receptionist and contributes to a smooth operation of the clinic.
Key Responsibilities:- Ensure the safety and well-being of all employees and patients.
- Verify that each patient entering the building has an identification card.
- Create an efficient waiting system; have patients stand in a single file while waiting for medication.
- Implement effective crowd control measures to prevent congestion and promote timely departures after dosing, unless an appointment with a staff member is scheduled.
- Eliminate loitering and congregating in the parking lot and premises.
- Report critical incidents occurring in the parking lot or on premises.
- Collaborate with local authorities and cooperate with them in emergency situations, as necessary.
- Respond to calls for assistance in preventing interference or disruption of operations (maintain order and control).
- Document incidents whenever trouble or problems occur, reporting them to the Operations Director and/or Clinic Director.
- Maintain a safe and secure environment throughout the building, protecting property from damage and destruction.
- Conduct security checks of the facility at regular intervals throughout the day.
- Attend staff meetings and in-service training as directed by the supervisor.
- Maintain professional attire at all times, including a name badge and any necessary paraphernalia identifying you as a Security Guard.
- Be approachable, courteous, and helpful to all disciplines, including reception, clinical, and medical staff.
- Provide receptionist coverage as needed.
- Perform other related duties as determined by the supervisor.
- A high school diploma or equivalent with at least 1 year's prior experience in an office/clinic setting.
- Training from a law enforcement school or other security training is highly preferred.
- The ability to build strong relationships with patients and demonstrate empathy toward chemically dependent individuals.
- Satisfactory background check and drug screen results.
We offer a competitive salary of approximately $45,000 per year, along with a comprehensive benefits package including medical, dental, vision, and 401(K) plans.
Benefits:- Competitive salary and annual performance-based increases.
- Comprehensive benefits package including medical, dental, vision, and 401(K) plans.
- Generous paid time off accrual.
- Opportunities for growth and development within the organization.
- A sense of fulfillment knowing you are making a positive impact in the lives of our patients.
BAART Program is a reputable provider of substance abuse treatment services, dedicated to delivering high-quality care in a comfortable outpatient clinic setting. Our mission is to empower patients to achieve long-term recovery and improved quality of life.
BAART Program is committed to equal employment opportunity and diversity, equity, and inclusion in all aspects of our operations.
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